Guest Service Agent Jobs in Dubai

Have a thorough knowledge of the entire hotel services and facilities Answer inquiries of room rates, outlets and room locations. To be totally familiar with all aspects of the reservation systems Handle all reservation requests using good listening and communication skills to se More...

PURPOSE OF POSITIONTo provide accurate information concerning hotel facilities venues and functions and to handle all guest inquiries.KEY ROLES & RESPONSIBILITIESAssist guests with all inquiries both hotel and nonhotel relatedConduct and attend effective shift briefings to ensure More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

From the friendly and competent advice to the booking completed: Our reservation team ensures that guests are happy from the first to the last moment. Were looking forward to welcoming you to the Reservation Team as Reservations Agent.COME AS YOU ARE AND SHOW US YOUR VISION! What More...

From the friendly and competent advice to the booking completed: Our reservation team ensures that guests are happy from the first to the last moment. Were looking forward to welcoming you to the Reservation Team as Reservations Agent.COME AS YOU ARE AND SHOW US YOUR VISION! What More...

From the friendly and competent advice to the booking completed: Our reservation team ensures that guests are happy from the first to the last moment. Were looking forward to welcoming you to the Reservation Team as Reservations Agent.COME AS YOU ARE AND SHOW US YOUR VISION! What More...

PURPOSE OF POSITIONTo be responsible for all activities relevant to Raffles Club guests such as the reception private check in / out cashiering foreign exchange and assisting guests with inquiries.KEY ROLES & RESPONSIBILITIESGreet guests at all times in a friendly and helpful mann More...

As a Receiving Agent you will be responsible for managing the receiving function in a timely smooth and efficient manner while ensuring all goods procured at the Hotel meets our quality requirements and in accordance with our policies procedures and standardsWhat is in it for you:Empl More...

| Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. | Respond to and provide information on hotel services, local attractions, travel directions, etc. More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work ar More...

Roles and responsibilities Job Description How does your working day look like … Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust. Identify guest reserv More...

Roles and responsibilities The Reservations Agent is responsible for providing exceptional customer service by assisting customers in choosing stay options, making reservations based on their requirements and budget, and ensuring a smooth booking process. This role involves effective More...

Handle enquiries for bookings via fax, email and phone during the shift, communicate immediately, and provide a reply or confirmation within a reasonable timeframe (24 hours) following hotel reservations policy. Answer all calls promptly, within 3 rings using specified greeting for More...

Roles and responsibilities Handle all food and beverage reservations, including processing requests, managing booking systems, and ensuring accuracy of reservation details. Accommodate special requests and modifications as needed. Proactively handle customer queries offering perso More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Roles and responsibilities The Core Agent is responsible for providing general information about the hotel and assisting callers. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. Processes reservations from the sales office, ot More...

UAE national holding a family book. Bachelor's degree in Business Administration, Real Estate, Marketing, Design, Data Analytics or related field, according to the specific area you would like to develop. Recent graduate or final year student Previous internships or work expe More...

Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately a More...