Guest Relations Jobs in Ras Al Khaimah

Kicking off truly memorable guest experiences with the warmest of welcomes Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments Establishes and develops p More...

Performing different types of massages, beauty treatments, and wellness therapies Maintaining detailed records of massages, treatments, and therapies performed on each spa guest Communicating with guests during massages to adjust massage techniques as required Resolving More...

To attend and handle all guest requests received for internal services, as per the hotel standards and procedures. To answer and handle calls and messages, properly using the telephone etiquettes and Sofitel standards. To ensure that all guests enjoy their stay being offered the f More...

Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified d by the hotel brand standards Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work Provide e More...

Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely respo More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements. Seeking verbal feedback from VIP guests on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with VI More...

To ensure that all guests enjoy their stay being offered the finest personal service. To respect the privacy of the guests and the confidentiality of the information. To report any guest comment or complaint. To set-up inventory and monitor supplies and other commodities upon gue More...

Live and support Accor’s vision, ambition and purpose. Deliver highest quality service to exceed guest expectations. Comply and promote Accor Live Limitless (ALL) Loyalty programme to guests. Maintain safe and healthy work environment by following fire, health and safety st More...

Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries a More...

regard to achieving customer satisfaction. Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates etc. Respond to all guest reservation requests and execute prompt, courteous and accura More...

As a Food and Beverage Intern, you are responsible for welcoming guests and working across several areas of Food and Beverage your placement to deliver an excellent Guest and Member experience. A Food and Beverage Intern will also be required to manage guest queries. Specifically, you More...

Supports the smooth running of the stewarding department, supporting the kitchen and food & beverage departments to focus on delivering all aspects of the guest food & beverage experience throughout the Hotel to the highest level Works proactively to improve guest satisfact More...

Every day is different, but you’ll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing essential s More...

o attend and handle all incoming and outgoing F&B reservation requests, as per the hotel standards and procedures. To attract guests and to enhance their loyalty, providing a distinctive service through communication and sales skills, in order to improve the hotel's image a More...

In charge of tidying and cleaning the pool, beach and common areas every day, in line with applicable hotel standards and procedures and the rules of safety and hygiene. To keep all equipment clean, tidy and well maintained including proper and secure storage. To have a complete u More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

Convert bedroom accommodation enquiries into bookings on the phone, in person or by letter. Record and process using a computer bookings system, cancellations and amendments via phone or email promptly and in line with company standards. Manage hotel selling strategy by opening an More...

As the Senior Laundry Supervisor, you will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager. You will manage a team of associates who have a direct influence on the cleanliness and comfort of our guests. You will manage Guest More...

Taking guest orders and making menu recommendations as our go-to coffee expert Preparing and serving a wide variety of hot, cold, artisan and speciality beverages Receiving and processing guest payments Keeping us well-supplied by ordering, receiving, and distributing es More...