Guest Experience Leader Jobs in Dubai

Roles and responsibilities 1. Customer Service Excellence Ability to handle guest inquiries, complaints, and requests professionally and courteously. Active listening skills to fully understand guest needs and provide personalized solutions. Strong problem-solving skills to addr More...

Roles and responsibilities Help the Guest Relations Manager to inspect all VIPs rooms prior to arrival and ensure all requests are met. Help the Guest Relations Manager to meet and greet guests. Prepare the Daily Communication Form. Handle amenity requests and other guest relati More...

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt More...

Roles and responsibilities Identify customer needs and expectations correctly, including those with special needs, and provide appropriate products, services or information. Meet all reasonable needs and requests of customers within acceptable enterprise time frames. Identify and More...

Roles and responsibilities An opportunity has arisen for Guest Services Executive to join the Concierge team at Jumeirah Marsa Al Arab Residences. The main duties and responsibilities of this role: Understand the complaints/issues, carry out all the relevant equipment’s to More...

Roles and responsibilities An opportunity has arisen for an Service One Agent to join our Telecommunications team at Jumeirah Beach Hotel. The main duties and responsibilities of this role: Responsible for the speedy and courteous answering of the incoming calls both internal More...

Passionate about Guest relations As a Guest Service Executive you will work with your team to create unforgettable experiences for our guests.What is in it for you:Employee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and the opportu More...

As a Guest Relations Agent you will greet arriving Guests by providing a warm personal welcome and offering assistance to Guests throughout the duration of their stay. Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the More...

 To assist dispatching check in check out and room deliveries requests ensuring a smooth daily operation.To maintain a clean and organized concierge storage area.To handle all administrative and technical responsibilities such as but not limited (Invoice submission keeping the tr More...

Roles and responsibilities As a Guest Service Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Guest Service Supervisor is responsible for supervising the activities that create the first impressions of our Gu More...

PURPOSE OF POSITIONTo oversee and direct all aspects of Guest Relations to maximize guest satisfaction.KEY ROLES & RESPONSIBILITIESLive and project the goal philosophy vision mission and core values of the company.Adheres and ensure teams adherence to company grooming standards at More...

Qualifications Your experience and skills include: Minimum of 4-6 years’ experience as a Guest Relations Manager in hotel is preferred. Fluent English speaker and additional Russian language Experience in the GCC and/or Middle East Region is a plus. Excellent communi More...

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt More...

What will I be doing? As a Telephone Operator, you will accept, deliver and respond to Guest and management messages, enquiries and emergencies using their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A Telephone Operator co More...

Roles and responsibilities An opportunity has arisen for a Coordinator to join the Guest Relation team at Jumeirah Marsa Al Arab- Hotel. The main duties and responsibilities of this role: Efficiently compose and communicate the VIP memo on a daily basis through effective guest r More...

Co-ordinate and lead school tours for prospective parents and visitors, promoting the school’s USPs and presenting the school in the best possible way, to ensure the school achieves or exceeds the enrolment targets. Day to day management of the school’s Front of House/R More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

Process all incoming and outgoing calls accurately and courteouslyEnsure smooth internal telecommunication as per Raffles StandardsAccurately record and control wakeup callsAssist guests with international calls and directory queriesCall guests by name whenever possiblePage staff memb More...

The 6 months internship gives an opportunity to discover the operations of the hotel you will learn how to manage guests requests and provide excellent service while working in a diverse international team in a busy luxury property.  Your experience with Sofitel Dubai the Palm wi More...