Customer Relations Management Jobs in Sharjah

Always be dressed in a well-groomed presentable manner Knowing the related section products and product features (Product Knowledge) and basic knowledge about other sections and products Maximize conversion rate Maintaining the stock level in dedicated sections as per the space a More...

Maintain a thorough understanding of company products and services to effectively assist customers. Process customer orders and handle returns or exchanges efficiently. Identify and escalate customer issues to appropriate departments for resolution. Maintain accurate customer recor More...

Listen to customers’ concerns, issues and questions Resolve customers’ concerns and answer customers’ questions to your best ability Maintain a positive attitude and calmly respond to customers’ complaints Attract customers by promoting the product and com More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Customer Service Officer Be available to work shifts, on weekends and public holidays as per the roster Strong communication skills Customer service orientation Minimum High School Certificat

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that th More...

Fluency in both English and Arabic, spoken and written. Strong communication skills in both languages. Ability to effectively communicate with customers in English and Arabic. Proficiency in writing and reading in both English and Arabic. Excellent customer service skills and a More...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Responsibilities: Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offer More...

Greet and welcome patients, visitors, and vendors in a professional and friendly manner. Manage patient check-ins, appointments, and maintain accurate patient records. Answer and direct phone calls efficiently, taking messages when necessary. Coordinate with medical staff to ensu More...

Minimum 3 - 4 years in Freight Forwarding handling Global / strategic accounts Managing shipments on all mode of transportation Efffective verbal and written communication in business Active listening Computer literate with competent skills in MS office, especially Work & Exce More...

Responsibilities: Welcome customers and help determine their orders. Process customer orders and record them in the restaurant database. Relay customers’ orders to the kitchen staff. Ensure all orders are delivered to the customers in a timely manner. Accept cash and retu More...

Heading the Customer Service department, including on-shore and off-shore teams. Developing and implementing yearly strategic plans to improve customer service operations, enhance customer and satisfaction, and meet business objectives. Recruiting, training, and managing a team of More...

Responsibilities: Maintaining a deep knowledge of company products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Identifying clients' needs and requirements and proposin More...

Develops the TCM program structure for Air Arabia (G9 and hubs) including scheduling, budgeting, and resource planning. Organizes & coordinates meetings and publishes project progress dashboard. Identifies the key dependencies, risks and expedites the program by managing the co More...

Analyzing technical drawings, interpreting specifications, and determining the electrical requirements of a given project. Liaising with other engineers and clients to ensure overall customer satisfaction. Managing and monitoring all assigned electrical projects. Ensuring health More...

Responsibilities: Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assess More...

Responsibilities: Fostering a professional working environment. Inspecting and repairing electrical and plumbing services. Managing janitorial duties. Ensuring adequate catering and vending services. Undertaking building and grounds maintenance. Ensuring facilities are always More...