Customer Relations Jobs in Ras Al Khaimah

Roles and responsibilities Responsible in ensuring the efficient operation in Guest Services Ensure that all team members are properly trained To handle complaint / incidents / accidents occurring in the hotel when required To manage & motivate the teams to upsell and to mak More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact wit More...

Serving as the main point of contact for VIP Guests and ensuring hotel departments are fully briefed on their requirements Seeking verbal feedback from customers on a regular basis and responding to all guest queries in a timely and efficient manner Keeping close contact with gues More...

Guest Relations OfficerFirst impressions are everything! As a Guest Relations Officer you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.What you will be doing:Greet checkin respond to requests w More...

JOB DESCRIPTIONWe are an exceptionally unique brand that offers more than just a product; we provide an unparalleled experience that aims to create lasting impressions in the hospitality industry. We work with people we enjoy traveling and having fun with. This is an extraordinary opp More...

Create and cultivate Colleague Engagement initiatives such as Winning Ways Recognition, Town Hall Meeting, Annual Colleague Party, Sports Events, Gatherings, Wellness programs, as well as updating internal colleague communication outlets ie, Plasma screens, notice boards, social med More...

Qualifications For The Position Master’s degree; Project management training; At least 3 years’ experience in a similar position, preferably in a university following the American model of higher education; Fluency in both English and Arabic.

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

Roles and responsibilities This role is the representation of the brand & division to the customer, and maintains customer relations to ensure an end-to-end engaged Aftersales customer journey, that leads to revenue achievement & customer retention. What you will do: Bu More...

Provides day-to-day administrative support, including HR correspondence, processing of invoices, etc Coordinates with employees, raising of LPO Process payroll for all the employees Reviews and monitor forms completed by new hires and ensure correct postings in the HR database. More...

Ensures that we deliver the best Guest Experience to our colleagues, including new joiners visiting the Human Resources office, by assisting their inquiries when needed. Ensure the right caliber and quality of applicants before sending to the Department Heads taking into considerat More...

Roles and responsibilities Coordinating and managing all necessary procedures for processing company-related documents such as company trade license, immigration card, tenancy renewal, vehicle license renewal, and general document attestation process. Representing the company in d More...

Develop and manage customer accounts and travel within the assigned business mix area (predominantly event management companies, corporate and MICE travel agencies) to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams. Creat More...

To be an ambassador of the hotel in and outside the work place.To oversee the Guest Relations operations and ensuring that the hotel standards and procedures are fully known and followed.To provide a personalized service to all the guests fully aware and following the hotel standards More...

To supervise the daytoday activities of the Credit department and ensure all standards are followed    To ensure all procedures regarding billing collection credit cards inquiries cheque cashing are followed    To inspect all inhouse accounts to ensure ad More...

Director of Talent & CultureWe are looking for a dynamic leader who is truly passionate about all aspects of talent & culture operations and who has a strategic vision and an exceptional ability to drive results for both heartists and the brand to communicate effectively and t More...

Bachelor’s degree / higher education qualification / equivalent in Hotel Management/ Business Administration Minimum one year experience as Club Lounge or Guest Experience Manager in a 5 Star Luxury Hotel Experience in a resort is an added advantage Excellent interpersonal More...

To ensure the efficient running of the night operations in the hotel. To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night, including the Reception, CID, Bell Desk, Concierge, Guest Relations, Business Center, Airport More...

What you will be doing:Prepare for daily VIPs arrivals in terms of room allocation amenities and special requests of Guests.Keep Misenplace ready for VIP arrival (Reg.cards room keys welcome drink)Provide friendly sand courteous service to guest and respond promptly to all requests an More...

To be an ambassador of the Front Office and of the hotel in and outside the work place.To ensure the efficient running of the night operations in the hotel.To oversee directly the overnight ambassador of the hotel and indirectly the Front Office operations during the night including t More...