Customer Experience Jobs in Dubai

About The Role In this role, you’ll collaborate closely with engineers, product managers, and leadership stakeholders to integrate API seamlessly. As a Customer Engineer, you’ll not only guide customers through the integration process but also act as their technical advoc More...

Responsibilities: Design and implement technical solutions using the Enode API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify More...

To Be Successful In The Role You Will Have Strong experience in customer service, preferably in a call centre environment. Strong verbal & written communication skills, with a demonstrated ability to explain complex information in a simplified manner. Excellent time managem More...

Key Attributes Of The Successful Diventures Scuba Experience Manager Customer Service Mindset Servant Leader Sense of Urgency Initiative Engaging Clear Communicator Tenacity Effective Time Manager Positive and Professional Image Business Acumen Positive Mindset Comman More...

Pay: $24.01 / hr Schedule: M - F; 8a - 1p (part-time) Location: 6750 N Andrews, Fort Lauderdale (until March 2025); then moving to Brickell Ave, Miami The Workplace Experience Support is directly responsible for the conference scheduling program at the site. Through the maintenance More...

Previous experience in a customer service role, preferably in a hotel or hospitality setting. Excellent communication and interpersonal skills, with a friendly and professional demeanor. Proficiency in operating telephone systems, including handling multiple lines and transferring More...

Responsibilities: Provide administrative support to our team and clients, including managing calendars, scheduling appointments, and handling correspondence. Serve as the first point of contact for customer inquiries, providing friendly and efficient assistance via phone, email, More...

Maintains good employee relations and motivate colleagues. Provide guidance to walk-in customers on product and service offerings. Educate customers and potential customers with information and delivery timelines. Ensures strict adherence to Bab Al Shams Desert Resort Standard Op More...

Supervise and lead a team of Guest Experience Agents, providing guidance and support. Ensure smooth operations of the front desk and guest services, maintaining high standards of service. Train new team members on front office procedures, guest service standards, and hotel policie More...

Assist customers with product inquiries, placing orders, and resolving any issues or concerns promptly and professionally. Handle a high volume of incoming customer calls, emails, and messages in a timely and efficient manner. Collaborate with various departments to ensure custome More...

Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and comm More...

Responsibilities Act as the first point of contact for online customers and provide prompt and professional responses to their inquiries via email, live chat, and social media platforms Identify and understand customer needs in order to provide accurate and personalized support More...

Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and exceeded. Responsible More...

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high More...

Your day to day Under the general direction of the Front Office Manager and within the limits of the established InterContinental Hotels Group and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and ex More...

What you'll do You’ll love what you do and take pride in delighting our guests: You will work with the Guest Experience team in driving continuous improvement of our Guest experience, enhancing the hotel service proposition and efficiency of processes as well as dri More...

Must Haves: 2-3 years of experience with website UX research 1-2 years of experience in an eCommerce environment Bachelor’s Degree in Human-Computer Interaction, Human Factors, Psychology, Anthropology, Computer Science, Information Science, or a related field. Web Analyti More...

In this role, you will: Lead the End-to-End Transformation of HR processes: Conduct comprehensive reviews of recruitment, onboarding, offboarding, and other key touchpoints to identify opportunities for improvement. Champion Innovation: Research and implement cutting-edge solution More...

Company Description A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical bea More...

Job Category Rooms & Guest Services Operations Location Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management Position Summary More...