Customer Experience Agent Jobs in Dubai

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible ists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Re More...

Must possess outstanding Guest services skills, professional presentation and sophisticated communication skills. Proficient in English language (verbal & written), second language is an asset. Must be able to handle a multitude of tasks in an intense, ever changing environmen More...

Roles and responsibilities . The main duty of a Contact Centre Agent is to respond to communication inquiries / complaints raised by Stakeholders as per the standard procedures. The incumbent is also responsible to ensure that all cases are responded within predetermined time scales More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay wi More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. Learning opportunities with some of the best professionals the region has to offer. We aim to promote our associates within as soon as the opportunity ar More...

Position Type Non-Management Position Summary Follow all company policies and procedures; protect company assets. Address guests’ service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. More...

Roles and responsibilities Job Description How does your working day look like … Anticipate and meets guests’ needs and requests, ensuring complete guest satisfaction. Recognizes all repeat and important guests. Establishes and develops personal guest contact, pro More...

Location: Dubai, UAE Are you ready to elevate your career in Dubai’s thriving real estate market? We are seeking passionate, driven, and ambitious individuals to join our dynamic team as Real Estate Agents. This is a commission-only position with unlimited earning potential. W More...

Be eligible for the Emiratisation program and hold the corresponding Family Book English and Arabic proficiency level Positive attitude and integrity to build trust and achieve success while offering a jaw-dropping experience to our customers Excellent verbal and written communic More...

Roles and responsibilities As a Reservations Sales Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery. Responsibilities Process and confirm guest room reservations made by clients, identifying g More...

Job Description Consistently offer professional, friendly and engaging service. Book and enter Dining reservation requests using computerized reservation system. Manage follow-up communications with guests to confirm reservations, send reminders, and offer additional services, More...

Roles and responsibilities Genuine service personality, with high EQ. Minimum 2 years of experience in front office in a 5 star hospitality industry. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred. Oversee and en More...

Location: DubaiContract Period: 2 yearsCompensation: Purely CommissionBased (50%50% split)Job Requirements:Preferred Nationalities: UK US EuropeanAge Bracket: 2535Gender: Male or FemaleEducational Attainment: Bachelors Degree in any field (Degree must be attested by MOFA)Experience: 1 More...

Roles and responsibilities Previous experience of 1-2 years of Sales experience as a Reservations Sales Agent in a Luxury Hotel environment in the UAE. Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional knowledge of Hotel PMS, specifical More...

Organising data and generating deep customer insights in order to enhance sales force productivity and effectiveness. Supporting the sales team key planning and operations tasks to support the overall objective of the business. Attainment Planning through effective goal setting, d More...

Consistently offer professional, friendly and engaging service Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender. Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and More...

Position Responsibilities: Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements. Review aircraft configurations, provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their s More...

Roles and responsibilities We are looking for a highly motivated and customer-centric individual to join our team as a Customer Advisor. As a Customer Advisor, you will be the primary point of contact for our customers, providing them with excellent service and support. This role req More...

Roles and responsibilities We are seeking an enthusiastic and customer-focused individual to join our team as an Online Customer Specialist. In this role, you will be responsible for providing exceptional customer service and support to our online customers. You will play a vital rol More...