Customer Experience Agent Jobs in Dubai

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Reservations Agent is responsible to assist the Director More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Have a thorough knowledge of the entire hotel services and facilities Answer inquiries of room rates, outlets and room locations. To be totally familiar with all aspects of the reservation systems Handle all reservation requests using good listening and communication skills to se More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry More...

Consistently offer professional, friendly and engaging service Book and enter room reservation requests using the Property Management System Enter rooming lists while ensuring accuracy, as required Update reservations ensuring a flawless check in and check out process Ensure rev More...

Greet guests at all times in a friendly and helpful manner Register and room all Raffles Club guest arrivals according to established procedures Perform check-in, check-out and room change procedures and ensure all data is accurately entered into the hotel system Liaise closely w More...

Provide a personalized service to all the guests at the Concierge desk, in the lobby, hotel entrance and airport, fully aware and following the hotel standards and procedures. Provide uncompromising levels of cleanliness and maintenance through own responsibility. To use appropria More...

About The Job An opportunity has arisen for a Reservations Agent role to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa Family. The main purpose of this position to maximize rooms revenue and profit through pro-active selling techniques and referral a More...

Understand the key principles of ACCOR’S Pricing Strategies and Revenue Management Retail, Corporate, Leisure, Group, Other Rate Restrictions, hurdles and availabilities Maximise rooms revenue through the conversion of telephone calls into sales Utilize effectiv More...

Handle queries through telephone, fax, and email Communicate in a clear and effective manner Be familiar with the all outlets, its menu and should be able to sell best to our guests Ensure the best selection for the guest and ensure revenue is maximized through suggestive selling More...

Engagement Survey, Action Planning, Communication and Training Provide leadership to design, deploy (in house as well as with external survey providers) and evaluate effective and efficient engagement surveys whilst creating employee focus groups to complement engagement More...

Responsibilities: 1. Based on company strategy and user needs, conduct user research, industry analysis, competitor research, etc., to deeply understand business scenarios such as smart parks and buildings, collaborative spaces, collaborative efficiency, smart hardware, and user-cent More...

Preferred Qualifications Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe More...

You’ll provide a friendly and delightful How's it going - to - See you later for each guest during every intercation. You'll demonstrate high product knowledge about the hotel, its facilities, along with surrounding areas to assist with guest inquiries You’ll s More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Roles and responsibilities 1. Customer Service Skills Clear Communication: Ability to greet guests warmly, explain policies, and address inquiries in a friendly and professional manner. Active Listening: Understanding guest needs, preferences, or concerns by listening attentively More...

As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as- Provide prompt, courteous and efficient service to all gue More...

What will I be doing? As a Cluster Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specif More...