Control Room Jobs in Dubai

Roles and responsibilities As a Senior Receptionist, your role is crucial in creating a positive first impression for visitors, managing office operations, and providing leadership to a reception team. You need exceptional organizational, communication, and multitasking skills, along More...

Position Type Non-Management Position Summary Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rat More...

Roles and responsibilities As Guest Experience Agent, you will be the frontline in showcasing our voco “Come on in” hallmark, making sure all our guests experience a ‘Reliably Different’ service all throughout their stay. Efficiently carry-out services pr More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

Roles and responsibilities An Assistant Outlet Manager oversees all Food and Beverage operations, including Restaurants, Bars, Café, Room Service, Conference and Banqueting and Kitchens to ensure high standards of quality and service. What will I be doing? As an Assistant Ou More...

Reconcile revenues on a daily basis, between PMS and other integrated systems Room sales, to the room’s revenue report Food & Beverage sales, to the outlet sales POS summaries Telephone sales, to telephone report Laundry sales to the laundry summary Other depar More...

Roles and responsibilities The Role is responsible for accurately and impartially handling high volumes of sales and service queries in a courteous and efficient manner. These queries will be handled through different channels such as telephone, fax, and email. To represent the More...

The RoleUnder the guidance and supervision of the Front Office Manager and / or the Night Manager and within the limits of the established Accor & OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and t More...

The RoleUnder the guidance and supervision of the Front Office Manager and / or the Night Manager and within the limits of the established Accor & OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and t More...

Roles and responsibilities A Guest Services Executive provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Guest Services Executive, you will provide rece More...

Front Office SupervisorThe Supervisory purpose is to lead and supervise the entire front office team of Heartists towards the attainment of the highest standards of service excellence in accordance with the company guidelines.To supervise the Front Office operations including the Rece More...

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. S More...

Warmly greet and welcome visitors, clients, and employees with a friendly and professional demeanor. Answer phone calls, emails, and inquiries promptly and direct them to the appropriate department or individual. Schedule and manage meeting room reservations, ensuring rooms are se More...

Greet guests in a professional and friendly manner, surpassing their expectations from arrival to departure. Maintain effective communication with all relevant departments to ensure seamless service delivery. Stay updated on hotel and local services, keeping abreast of any changes More...

Address guest complaints promptly, ensuring their satisfaction with their stay. Monitor and uphold cleanliness, sanitation, and organization of designated work areas. Maintain comprehensive knowledge of operational procedures including verifying room status on the A.M. report, repor More...

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, an More...

Roles and responsibilities Job Description How does your working day look like … You’ll provide a friendly and delightful How's it going - to - See you later for each guest during every intercation. You'll demonstrate high product knowledge about the hotel More...

The RoleUnder the guidance and supervision of the Front Office Manager and / or the Night Manager and within the limits of the established Accor & OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and t More...

The RoleUnder the guidance and supervision of the Front Office Manager and / or the Night Manager and within the limits of the established Accor & OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and t More...

The RoleUnder the guidance and supervision of the Front Office Manager and / or the Night Manager and within the limits of the established Accor & OSM (Operational Standards Manual) his/her responsibilities are to provide efficient personalized courteous and punctual service and t More...