Reservations Agent
Posted on :
06-05-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2798294
- Assist guests in making room reservations through various communication channels, including phone, email, and online platforms.
- Provide information about room availability, rates, and hotel amenities.
- Ensure accurate and efficient processing of guest reservations.
- Address guest inquiries and concerns related to bookings and accommodation.
- Verify guest information and payment details to confirm reservations.
- Offer assistance and recommendations to guests based on their preferences and needs.
- Promote special offers, packages, and discounts to enhance the guest experience.
- Maintain up-to-date knowledge of hotel policies, procedures, and room types.
- Collaborate with the reservations team to ensure accurate room inventory management.
- Assist with group reservations and bookings as needed.
- Uphold a high standard of customer service and professionalism in all interactions.
- Participate in ongoing training to improve reservation skills and knowledge.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
- Adhere to the company’s environmental, health, and safety procedures and policies.
Employment Type
Full Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
