Contact Center Team Leader Jobs in Dubai

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Responsibilities: Provide inspired leadership for the organization. Make important policy, planning, and strategy decisions. Develop, implement, and review operational policies and procedures. Assist HR with recruiting when necessary.

Responsibilities: Be a single point of escalation for defined security related incidents with uncertain solutions. Develop cross-functional strategies to keep operational costs to a minimum improve efficiency, and maintain an appropriate security posture. Drive security work to ens More...

Responsibilities: Provide helpful feedback and positive communication to motivate contact centre agents to minimize agent attrition rate. Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Pro More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential

Responsibilities: Supervises all operational issues ensuring Jumeirah Standard Operation Procedures are met and value is added to the F&B objectives as detailed in the F&B Departmental Performance Plan. Advices the Outlet Manager / Assistant Manager of any improvements neede More...

Responsibilities: Developing and presenting pitches to potential clients. Evaluating talent. Conducting auditions. Conducting research on potential clients. Creating marketing strategies to promote clients. Negotiating prospective business deals. Securing and marketing gigs a More...

Responsibilities: Planning and assigning daily work. Train, guide and evaluate new/old warehouse workers with respect to the ERP and best practices. Ensure that Purchases of Consumables from Sellers are accurately accounted for and in-warding into the WMS and Consumable Management More...

Responsibilities: Supervising employees, assigning duties, and creating a shift schedule. Monitoring team performance and ensuring duties are performed efficiently. Reporting any issues that arise during the shift to management. Managing employee requests and transgressions.

Responsibilities: Cleaning all dishes, work stations, cooking equipment, and food storage areas in accordance with food safety regulations. Washing, chopping, shredding, and grating ingredients for subsequent use by the chef. Sweeping and mopping floors, as required. Assisting w More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Oversee and improve performance of all aspects of sortation operations including but not limited to: Encourage and strengthen our strong culture of health and safety best practices. Contribute to cross-functional projects as needed. Develop a strong performing te More...

Responsibilities: Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential.

Responsibilities: Maintain and update guest history profiles through the Opera guest profile system Give courtesy calls and complete the daily call log as per established guidelines Block rooms ensuring allocation, according to guest expectations, utilizing guest history and commun More...

Responsibilities: Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Maintain a good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services Receive guests in a professional and fri More...

Responsibilities: Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and value More...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities More...

Responsibilities: Conduct regular checks to ensure that service and kitchen operating equipment is properly cleaned Control and document all outgoing equipment and ensure the proper receiving upon return Supervise the sanitation, cleanliness, hygiene, as well as the quality level o More...

Responsibilities: Create personal files and maintain records and compile statistical reports concerning personnel-related data such as hires, transfers and absenteeism rates etc., for employee benefits Provide full HR admin support to the UAE and Global People Team which includes fi More...