Contact Center Team Leader Jobs in Dubai

Roles and responsibilities The Lead Contact Center and CRM is responsible for overseeing the management and optimization of the organization's contact centre and customer relationship management (CRM) systems, specifically Genesys and Salesforce. This role involves ensuring seaml More...

Summary: The remote Call Center Representative works in a high volume fast-paced environment handling inbound and outbound calls (no cold calling) for customers seeking a commercial insurance quote for their small business. The ideal candidate has a minimum of two (2) years of custo More...

Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff More...

Provide friendly, quality client care to the patients. Provides daily direction and communication to Patient Care staff so that customer service calls are answered in a timely, efficient and knowledgeable manner. Provides continual evaluation of processes and procedures. Responsib More...

Roles and responsibilities An opportunity has arisen for a Team Leader to join the F&B Service Team in Jumeirah Al Naseem. The main duties and responsibilities of this role: Supervises effectiveness of workflow and sequence of service during service periods and provides cons More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Kounsel() is an innovative platform that lets people provide or seek We are committed to improving and changing the way people can share their expertise or seek help or advice for everyday Kounsel connects people in real-time, so whether you re sitting in a caf in Paris or waitin More...

Lead and manage the hire desk team, providing guidance, training, and support to ensure high performance and job satisfaction. Develop and implement effective hire desk processes and procedures to enhance operational efficiency. Ensure outstanding customer service by addressing cl More...

About the job Essential Functions/Core Responsibilities Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct repor More...

Roles and responsibilities Manage the daily operations in the restaurant. Supervise the processes put in place for efficiency and make sure the desired results are achieved. Motivate colleagues to achieve set targets for guest satisfaction and revenues. Proactively identify prob More...

Inspect and perform preventative maintenance on property’s facilities and equipment Inspect all areas of the property for safety issues and take immediate corrective action Assist guests regarding property facilities in an informative and helpful way Qualifications More...

Lead and manage a team of 5 sales members, ensuring alignment with sales targets and company goals. Track and drive up sales activity within the CRM, ensuring KPls are met and reported. Conduct weekly one-on-one meetings to monitor performance and provide coaching. Customer M More...

Requirements: Bachelor's degree in Business, Analytics, or related field. Proven experience in a leadership role overseeing performance analysis. Strong analytical and quantitative skills. Proficient in data visualization and reporting tools. Excellent communication and pre More...

Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on metrics Motivate team members Discover training needs and provide coaching Listen to team m More...

Risk Management Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department. Communicat More...

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Purchasing Team Leader is responsible to assist the Materials Manager with t More...

Roles and responsibilities An opportunity has arisen for a Team Leader to join Shimmers Restaurant team in Jumeirah Mina Al Salam Hotel. To oversee Team (group of Colleagues) and mentor, coach, guide and motivate them to perform their Job effectively. The objective is to achieve goa More...

Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies and the opportunity to earn qualifications while you work Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference More...

Manage the daily activities program and its delivery Attend to phone and email inquiries and provide timely and professional customer service to all incoming queries Design, organize and deliver seasonal activity programs Coach and mentor counselors while ensuring their continuou More...

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Outlet Team Leader is responsible to assist the Outlet Manager in More...