Call Centre Leads Management Specialist Jobs in Abu Dhabi

Job Responsibilities: • Engage with potential patients via phone calls, email, and other communication channels to convert leads into appointments or consultations. • Build strong and lasting relationships with potential and existing patients. Understand their needs, concerns, and pre More...

To lead Project handling of Contact Center by raising IT requirements design new processes and features within the CRM and IVR channel. To provide efficient solutions to increase Productivity First Call Resolution and increase Net Promoter Score. Service migration to selfselfservice c More...

Provide comprehensive administrative support to the CIO or Head of Investment. Manage calendars, scheduling, and travel arrangements. Prepare reports, presentations, and correspondence. Liaise with internal and external stakeholders effectively. Assist in project management and More...

Initiate and coordinate the annual performance management cycle including goal setting, mid-year reviews and end-of-year assessment. Provide coaching, conduct training sessions, facilitate activities, and progress reporting to ensure smooth and effective process rollout across the More...

Directs and manages an EPC project (multiple EPC Packages) in a manner that achieves project requirements for safety, quality, engineering, schedule, construction, and cost management. Ensure adherence to the project and corporate Health, Safety and Environment (HSE) procedures and More...

Elish, Lead and manage change management strategy and roadmap by adopting a certified comprehensive approach of change management activities modified for the Autonomous Operation Program, facilitating seamless transitions for employees' daily work involves major shifts in mindse More...

Extensive fishing experience in the oil and gas industry Proven track record in plug and abandonment (P&A) operations, both offshore and onshore Proficiency in pulling tools and cut & pull techniques (TIW, Ardyne, WIS, etc.) Demonstrated leadership experience in managemen More...

Job Description A bachelor's degree (MBA preferred). 3 years of experience in the same field. Supervising the issuance of tenders Auctions and ensuring that all tender activities and awarding of bids comply with the standards and conditions of the reference authorities in coor More...

Client Details A prestigious public sector entity with an exciting mandate to deliver innovative solutions across multiple sectors. Description Develop and implement a comprehensive knowledge management strategy aligned with organisational goalsCreate and maintain a centralised know More...

Supporting customer on their specific needs and achieve desired level of satisfaction by providing insights and updates Act as a liaison between clients and the ADGM ecosystem ensuring that all communication is clear and timely SPOC to support customers in upselling activities (up More...

Roles and responsibilities . Quality Assurance Expertise Standards Implementation: Ensuring compliance with quality standards such as ISO 9001 or HACCP (Hazard Analysis Critical Control Points). Process Auditing: Conducting regular inspections and audits to maintain quality acros More...

A Change Management Specialist plays a critical role in guiding organizations through transformations ensuring that changes (whether in processes systems or structure) are implemented effectively while minimizing resistance and maximizing engagement. They focus on managing the people More...

We are currently seeking an experienced Endpoint Management Specialist for a prestigious client in Abu Dhabi. This role focuses on the comprehensive management and optimization of endpoint management tools and systems with a strong emphasis on enhancing user experience improving syste More...

Responsibilities: Operational Management: Oversee all aspects of the typing center's operations, including document typing, printing, scanning, and related administrative tasks. Develop and implement operational policies and procedures to streamline workflow and enhance productivity More...

We are seeking a Graduate Specialist in to join our Stakeholder Management team based in Abu Dhabi. This entrylevel position offers an exciting opportunity for a recent graduate to develop their skills in stakeholder engagement and project management within a corporate environment.Res More...

Job Description Roles & Responsibilities Implement IT service management processes and best practices. Identify opportunities for service improvement and implement changes. Monitor IT service performance to ensure it meets established standards. Generate reports on service performan More...

Roles and responsibilities English and Arabic – Good Written and Spoken Must hold 2-4 years of experience in Call Center background SECTION II: KEY RESPONSIBILITIES Handle all calls and deal efficiently with all upset or challenging customers. Administer all issues and More...

Job Description Roles & Responsibilities Responsibilities Your key responsibilities • Design and implement a robust Configuration and Asset Management process aligned with ITIL best practices. • Develop and maintain Configuration and Asset Management policies, procedures, and process More...

Ensure that a process is fit for purpose and is performed according to the agreed and documented standard and objectives of the process definition. Establish and maintain Capacity Management process in the Core42 platform environment in alignment with the organisation's goals a More...

To anticipate guest needs, and handle guest inquiries in a helpful and attentive Anantara manner. To have a complete knowledge of the hotel product, PBX System, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club More...