Call Center Team Lead Jobs in UAE

Roles and responsibilities 1. Leadership and Communication Strong communication skills to clearly articulate the transition process and expectations between the outgoing and incoming executives. Ability to lead meetings and discussions with stakeholders to ensure everyone is alig More...

Our client a major nationallevel bank based in the United Arab Emirates is looking for a highly motivated and experienced Human Resources Onboarding Team Lead to join the Human Capital Management team of the bank. This critical role in the human capital management team is a permanent More...

Our client is a major nationallevel bank located in the United Arab Emirates dedicated to providing exceptional service to its clients and fostering a culture of continuous learning and development for its employees. We are seeking a highly motivated and experienced Human Resources Le More...

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

Whats on Your PlateLead and manage operations within the assigned city.Oversee and direct the Rider Coordinator (RC) team ensuring effective management and support.Monitor and optimize staffing levels across the city to meet operational needs.Track order trends and recommend adjustmen More...

We are looking for a customerfocused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:Answer incom More...

Whats on Your PlateLead and manage operations within the assigned city.Oversee and direct the Rider Coordinator (RC) team ensuring effective management and support.Monitor and optimize staffing levels across the city to meet operational needs.Track order trends and recommend adjustmen More...

Knowledge of policies, practices, trends, and information affecting business and organization. Conveying information and ideas to individuals or groups. Demonstration a curiosity about personal learning and development. Making customers and their needs a primary focus of own acti More...

Responsibilities:Lead and manage a team of DSAs to achieve monthly sales targets for credit cards.Develop and implement sales strategies to maximize performance and market reach.Monitor daily activities of DSAs ensuring compliance with company policies and regulatory guidelines.Provid More...

JOB PURPOSE:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service More...

The Role The Client and the Project:This is a contract role initially for 12 months (potentially extendable for a longer term) working with a leading global consulting/SAP implementation partner in a major SAP implementation program based in Abu Dhabi United Arab Emirates.Job Responsi More...

We are URGENTLY looking for an Hindi/Urdu & English speaker for a Call Center position with the following qualifications: - Can communicate in both English & Hindi/Urdu languages. - With customer service work experience - Willing to work in shifts - Can join immediately! • *Job Types More...

Lead and manage the hire desk team, providing guidance, training, and support to ensure high performance and job satisfaction. Develop and implement effective hire desk processes and procedures to enhance operational efficiency. Ensure outstanding customer service by addressing cl More...

Degree in Mechanical/Process/Industrial/Environmental Engineering Minimum 10 years of experience in the field of waste & potable water treatment process design Minimum 5 years experience in the Leading team/Departments. Skills Expert in all Water & Waste Water Tr More...

Proven experience in sales, preferably in the financial sector. Strong leadership skills with the ability to train and motivate a team. Excellent communication skills, both verbal and written. Ability to analyze performance data and generate actionable reports. Customer-focused More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Key Requirements Bachelor Degree in Accounting, Finance or Business or equivalent Strong financial and business analytical skills with the ability to analyse data for business decisions in a timely manner More than five years' experience in end-to-end PTP function Experien More...

Responsibilities: Hiring, training, coaching, and leading call center representatives as they provide support for customers. Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fie More...

Job Description Roles & Responsibilities Manage and lead a team of call center agents to achieve performance targets and deliver exceptional customer service. Monitor and evaluate agents' performance, providing coaching and feedback to drive improvement. Ensure adherence to company More...

Risk Management Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department. Communicat More...