Call Center Team Lead Jobs in Dubai

Job responsibilities:The role of each Call Center Representative is to handle high volume incoming phone calls while adhering to the quality of standards by accepting ownership for effectively solving customer issues complaints and inquiries and by keeping customer satisfaction at the More...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders and modifications and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when cust More...

Black & Grey HR is recruiting for a leading building materials company seeking a Team Lead Sales Support to manage sales operations and ensure seamless coordination across the sales function.Key Responsibilities: Lead & oversee the Sales Support team for efficient sales op More...

Job brief We are looking for a skilled Call center manager to supervise daily operations and personnel aiming for maximum efficiency and costeffectiveness. You will also ensure that technology is utilized to a maximum and that staff is wellorganized and productive. An excellen More...

Roles and responsibilities Lead and manage operations within the assigned city. Oversee and direct the Rider Coordinator (RC) team, ensuring effective management and support. Monitor and optimize staffing levels across the city to meet operational needs. Track order trends and r More...

To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service experience.P More...

Job Summary: We are seeking a highly motivated and resultsdriven Team Leader Hunting Business to drive new customer acquisition in the telecom sector. The ideal candidate will lead a team of sales professionals focused on identifying engaging and closing new business opportunities More...

Roles and responsibilities 1. Leadership and Communication Strong communication skills to clearly articulate the transition process and expectations between the outgoing and incoming executives. Ability to lead meetings and discussions with stakeholders to ensure everyone is alig More...

Our client a major nationallevel bank based in the United Arab Emirates is looking for a highly motivated and experienced Human Resources Onboarding Team Lead to join the Human Capital Management team of the bank. This critical role in the human capital management team is a permanent More...

Our client is a major nationallevel bank located in the United Arab Emirates dedicated to providing exceptional service to its clients and fostering a culture of continuous learning and development for its employees. We are seeking a highly motivated and experienced Human Resources Le More...

Roles and responsibilities A call center agent needs a variety of skills to effectively handle customer interactions and provide high-quality service. Here are some key skills for a call center agent: 1. Communication Skills Active Listening: Understanding the customer's need More...

Whats on Your PlateLead and manage operations within the assigned city.Oversee and direct the Rider Coordinator (RC) team ensuring effective management and support.Monitor and optimize staffing levels across the city to meet operational needs.Track order trends and recommend adjustmen More...

We are looking for a customerfocused and professional Call Center Agent to join our team in Dubai. The ideal candidate will be responsible for handling inbound and outbound calls providing excellent customer service and resolving inquiries efficiently.Key Responsibilities:Answer incom More...

Knowledge of policies, practices, trends, and information affecting business and organization. Conveying information and ideas to individuals or groups. Demonstration a curiosity about personal learning and development. Making customers and their needs a primary focus of own acti More...

Responsibilities:Lead and manage a team of DSAs to achieve monthly sales targets for credit cards.Develop and implement sales strategies to maximize performance and market reach.Monitor daily activities of DSAs ensuring compliance with company policies and regulatory guidelines.Provid More...

JOB PURPOSE:To serve customers by providing product service information; resolving product and service issues by maintaining immaculate quality standards. To ensure financial and reputational integrity of the organization and providing end to end solutions for better customer service More...

Lead and manage the hire desk team, providing guidance, training, and support to ensure high performance and job satisfaction. Develop and implement effective hire desk processes and procedures to enhance operational efficiency. Ensure outstanding customer service by addressing cl More...

Proven experience in sales, preferably in the financial sector. Strong leadership skills with the ability to train and motivate a team. Excellent communication skills, both verbal and written. Ability to analyze performance data and generate actionable reports. Customer-focused More...

Key Requirements Bachelor Degree in Accounting, Finance or Business or equivalent Strong financial and business analytical skills with the ability to analyse data for business decisions in a timely manner More than five years' experience in end-to-end PTP function Experien More...

Risk Management Contribute and support establishment of a Corporate Integrated Risk Management System within the Department, while identifying and assessing relevant domain risks and implement measures to manage and mitigate all identified risks within the Department. Communicat More...