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Call Center Agent

Job Summary:We are looking for a customer-focused Call Center Agent to join our team. The ideal candidate will handle inbound and outbound calls provide excellent customer service resolve inquiries and ensure customer satisfaction. If you have strong communication skills a problem-solving mindset a...

3 days ago
Full Time

Quality Assurance Analyst

DescriptionROLE PURPOSE: To manage the real time day-to-day quality operations of the call center ensuring optimum efficiency highlighting any potential risk that is and may affect the Service Levels provide support on enquiries from the floor and resolving the queries.Key Accountabilities of the ro...

10 days ago
Full Time

Rc, Rak Al Wadi Call Center Agent

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

16 days ago
Full Time

Rc, Rak Al Wadi Call Center Agent

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

16 days ago
Full Time

Call Center Agent

Description Role : Call Center Agent - Fresh Graduates Only ( UAEN) Location : RAK Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication sk...

23 days ago
Remote

Call Center Agent

Description Role : Call Center Agent - Fresh Graduates Only ( UAEN) Location : RAK Role Purpose: The Call Center Advisor will handle inbound and outbound calls providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication sk...

23 days ago
Remote

Rc Rak, Al Hamra Call Center Agent (uae National)

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

24 days ago
Full Time

Rc Rak, Al Hamra Call Center Agent (uae National)

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

24 days ago
Full Time

Guest Service Center Agent

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:To anticipate guest nee...

30+ days ago
Full Time

Guest Service Center Agent

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business their guests and their colleagues. Within this the key responsibilities for this position are:To anticipate guest nee...

30+ days ago
Full Time

Rc Rak, Al Hamra Call Center Agent

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

30+ days ago
Full Time

Rc Rak, Al Hamra Call Center Agent

DescriptionPOSITION SUMMARYProcess all reservation requests changes and cancellations received by phone fax or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee special rate and cancellation policies to callers. A...

30+ days ago
Full Time

Guest Service Agent (reservation/call Center)

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

30+ days ago
Full Time

Guest Service Agent (reservation/call Center)

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

30+ days ago
Full Time

Guest Service Agent (reservation/call Center)

This job opportunity is with a planned starting date of 1st September 2025. Key Responsibilities:Reservations:Handle individual and group room reservation requests via phone email or other channels.Accurately enter bookings into the reservation system (e.g. Opera PMS).Provide information about room...

30+ days ago
Full Time

Rc Rak Al Hamra Communications Center Agent

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...

30+ days ago
Full Time

Rc Rak Al Hamra Communications Center Agent

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...

30+ days ago
Full Time

Rc Rak Al Hamra Communications Center Agent

DescriptionPOSITION SUMMARYOperate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered guest calls. Answer reco...

30+ days ago
Full Time

Call Center Agent

DescriptionRole: Call Center AgentLocation:Ras-Al-KhaimahRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Accountabilities of the role Handle inbound & outbound calls according to procedures guidelines and sch...

30+ days ago
Full Time

Call Center Agent

DescriptionRole: Call Center AgentLocation:Ras-Al-KhaimahRole Purpose:To drive call center performance through outbound and inbound calls in accordance with call center policies and procedures.Key Accountabilities of the role Handle inbound & outbound calls according to procedures guidelines and sch...

30+ days ago
Full Time

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