Call Center Agent Jobs in Dubai

What will I be doing? As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Guest Service Agent truly influences the first More...

, Job Description Guest Service Agent First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What is in it for you: Employee benef More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

Employee benefit card offering discounted rates at Accor worldwide. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities. More...

Actively welcome, greet and check guests in Inform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’ Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow up Differentiate betwee More...

Roles and responsibilities A Guest Service Agent (GSA), also known as a Front Desk Agent in many settings, is a key position in the hospitality industry responsible for providing exceptional customer service to guests at hotels, resorts, and other accommodation establishments. They a More...

Roles and responsibilities To be an ambassador of the Front Office and the hotel, in and outside the work place. To provide a personal service to all the guests, fully aware and following the hotel standards and procedures. To ensure that all guests receive a warm welcome and tha More...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during yo More...

Reservation AgentAs a Hotel Reservation Agent you will be responsible for ensuring a seamless and exceptional guest experience by handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication ski More...

Want to learn more about this role and Jobot? Click our Jobot logo and follow our LinkedIn page! Job details This Jobot Job is hosted by Brenda Herbas Are you a fit? Easy Apply now by clicking the Easy Apply button and sending us your resume. Salary $100,000 - $130,000 per year A More...

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommo More...

Have a thorough knowledge of the entire hotel services and facilities Answer inquiries of room rates, outlets and room locations. To be totally familiar with all aspects of the reservation systems Handle all reservation requests using good listening and communication skills to se More...

PURPOSE OF POSITIONTo provide accurate information concerning hotel facilities venues and functions and to handle all guest inquiries.KEY ROLES & RESPONSIBILITIESAssist guests with all inquiries both hotel and nonhotel relatedConduct and attend effective shift briefings to ensure More...

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports More...

Job Description Reservation Agent As a Reservation Agent, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service. This role requires excellent communication skills, attention to detail, and the ability More...

| Provide prompt, courteous and efficient handling of all requests for guest room reservations, changes, and cancellations in accordance with established standards and/or scripts. | Respond to and provide information on hotel services, local attractions, travel directions, etc. More...

Assist guests in making room reservations through various communication channels, including phone, email, and online platforms. Provide information about room availability, rates, and hotel amenities. Ensure accurate and efficient processing of guest reservations. Address guest i More...

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Complete opening and closing duties as necessary, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Maintain cleanliness of work ar More...

Roles and responsibilities Job Description How does your working day look like … Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process to resolve issues, delight, and build trust. Identify guest reserv More...