Call Center Agent Jobs in Dubai

Minimum of 15 years experiences as a Project & Program Manager, managing complex projects, preferably in the call center or customer service environments. Excellent leadership and communication skills, with the ability to build strong working relationships with diverse teams an More...

Answers Customers through any of the communication channels such as (calls, chat, and emails) as per Department Guidelines and work to provide response & superior service. Responsible to communicate with the caller to understand the nature of the issue. Direct the customers&rs More...

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In More...

Team Management: Lead and support a team of call center agents. Performance Monitoring: Track and analyze performance metrics, providing feedback and coaching. Training and Development: Conduct training sessions to enhance agent skills and knowledge. Quality Assurance: Ensure hig More...

PR POS (E) AUX R SIDENTS 8/15 SOIRPermanent 30 heures/semaine R sidence BOREA Ville BlainvilleTravailler au Groupe Maurice, c est se coller des valeurs humaines, un environnement de travail stimulant et une quipe D TAILS DU POSTE : Poste temps plein d More...

Job Summary & Purpose:The objective of this role is to audit the work done by call center agents (LOBs like Chat Inbound & Outbound ca BO) The role also caters to incremental improvement to achieve process excellence.Key Performance Areas (KPAs) & Principal Accountabilitie More...

Bachelors Degree in any discipline Minimum 5-7 years of call center experience with at least 3 years’ experience managing call center teams Excellent ytical and critical thinking ss. Ability to drive strategic initiates to enhance efficiency, customer experience, and effect More...

**Please submit your application with subject line as for the Job applying for and if you only MEET the requirements. Interested candidates may submit their CV /Resume passport visa copy notice period and salary expectations to confidential Call Centre SupervisorJOB SUMMARY / PURPOSE More...

People Management Roles and Responsibilities: You’ll have experience of leading multi-territory teams, with a proven track record of exceeding performance targets. You’ll be a natural leader with experience of people management, coaching and developing a team to b More...

You will be responsible to provide an excellent and consistent level of service to your customers. The Reservations Agent is responsible to contribute to the smooth and efficient running of the Reservations Department. Primary Location AE-DU-Dubai Organization Park Hyatt Dubai Jo More...

In this role, you will: Be target oriented and strong closer Ensure communicating with all our clients and completing their finance and insurance Responsible for updating the CRM in 100% real time Work closely with our banks, insurance brokers and transfer team to ensure success More...

Roles and responsibilities Under the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual), Receive and handle all reservations, work to and with management and strive to learn more More...

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints; ist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-ho More...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Reservations Agent is responsible to assist the Director More...

The successful candidate will have a minimum of 1 year experience with Reservations OR significant experience of working in contact center OR significant Customer Service experience (1 year or more). Previous sales experience is preferred. Impeccable personal presentation, patient whe More...

About The Role Reservation Agent is responsible for handling room reservations, providing information about the hotel’s facilities and services, and ensuring a seamless booking process to maximize guest satisfaction and revenue. What You Will Do The Core Agent is respons More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your schedulePerfor More...

Outbound and Inbound Calls: Making outbound calls to potential customers and handling inbound calls from interested clients. Sales Pitch: Delivering scripted sales pitches to persuade customers to buy products or services. Customer Engagement: Engaging with customers, answering th More...

Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions i More...

Excellent communication skills in English, both written and verbal; knowledge of Arabic is an advantage Trustworthy with attention to detail and high levels of accuracy in their work Pro-active and energetic with a positive 'can do' attitude Ability to multi-task with pri More...