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Assistant Spa Manager

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1 وظيفة شاغرة
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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

How does your working day look like

  • Supervise and manage spa staff including aestheticians massage therapists receptionists and cleaning staff.
  • Create and manage staff schedules to ensure adequate coverage during peak times and efficient operation during slower periods.
  • Provide training for new and existing staff to maintain high service standards and keep them updated on the latest techniques and industry trends.
  • Build and maintain positive relationships with clients addressing their concerns and ensuring a high level of customer satisfaction.
  • Oversee front desk operations ensuring a smooth check-in and check-out process handling reservations and addressing client inquiries.
  • Monitor and manage spa inventory including skincare products oils and other consumables.
  • Plan and execute marketing strategies and promotional events to attract new clients and retain existing ones.
  • Monitor and drive sales goals encouraging upselling of services and products.
  • Ensure that all spa equipment is in good working order coordinating repairs or replacements as necessary.
  • Maintain a clean and organized spa environment adhering to health and safety standards.
  • Monitor and maintain high standards of service quality providing feedback and guidance to staff as needed.
  • Ensure the spa complies with all local health and safety regulations.
  • Keep accurate records of spa services financial transactions and employee performance.
  • Generate regular reports on spa performance for upper management.
  • Handle customer complaints or staff conflicts in a professional and effective manner.
  • Make informed decisions on matters related to staff services and overall spa management.
  • Stay informed about industry trends new treatments and technologies and implement changes to keep the spa competitive.

Qualifications :

Your personality counts more than your CV

 

  • You have 3-5 years of experience in similar role of Head Spa therapist knowledge of local market experience in hospitality.
  • Proficiency in Microsoft Office suite and computer skills.
  • Previous experience in spa therapy would be recommended.
  • Knowledge of driving revenue and ensuring maximum efficiency of the booking channels.
  • Guest Service Excellence


Additional Information :

Whats in it for you

  • Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
  • Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
  • Benefit from great offers from our numerous cooperation partners
  • Be part of our hilarious staff parties and much more...


Remote Work :

No


Employment Type :

Full-time

نوع التوظيف

دوام كامل

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا