Technical Account Manager
نُشرت في :
10-08-2025
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1 وظيفة شاغرة
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About Cognite
Embark on a transformative journey with Cognite a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI an industrial agent workbench and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the the realm of industrial digital transformation we stand at the forefront reshaping the future of Oil & Gas Chemicals Pharma and other Manufacturing and Energy sectors. Join us in this venture where Ai and data meet ingenuity and together we forge the path to a smarter more connected industrial future.
Learn more about Cognite here
Our values
Impact: Cogniters strive to make an impact in all that they do. We are result-oriented always asking ourselves.
Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good fostering inclusivity and sharing responsibilities for challenges and success.
Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless) facing challenges head-on and viewing setbacks as opportunities for growth.
Cognite Global Strategic Services
Services is the Scaling Engine of Cognite. TAMs are a key lever in that engine.
Overview
At Cognite Technical Account Managers (TAMs) are trusted advisors responsible for helping strategic customers realize tangible value from Cognite Data Fusion (CDF) and accelerate scalable outcomes. They play a central role in delivering on our Scaling Engine ethos; collaborating across Services Product Engineering and Account Teams to ensure our technology is deployed with excellence adopted with purpose and expanded with value.
TAMs lead the technical relationship across the customer lifecycle: from validating architectural decisions during pre-sales to supporting deployment and operationalization post-First Value and ultimately co-owning technical alignment for expansion and renewal. They are also essential in enabling our partner ecosystem ensuring solution integrity and elevating the Cognite experience through feedback loops to Product and Customer Enablement.
What Youll Do
- Architect with Impact: Work with central customer IT teams to align on a target architecture for CDF across their enterprise and ensure fit within their ecosystem.
- Collaborate Across Pre-Sales and Field Engineering: Partner with Field Engineering and Solution Architects during pre-sales to ensure technical continuity into deployment.
- TAMs provide customer context and future-state alignment to help accelerate early value realization and ensure a strong post-sale handover.
- Deploy with Confidence: Guide secure solution deployments (IAM networking data pipelines) ensuring alignment with Cognite best practices and supportable design.
- Drive Value Realization: Partner with Customer Success Services Delivery and Value Engineering to align architecture and use case roadmap with customer business goals.
- Support Scalable Adoption: Co-develop adoption programs facilitate end-user feedback loops and support Enablement in scaling best practices across accounts.
- Identify and Surface Expansion Opportunities: Act as a trusted advisor who understands the customers evolving needs and business priorities. While not responsible for direct sales TAMs play a critical role in identifying new use cases and scaling opportunities that Customer Business Executives (CBEs) can engage on commercially.
- Catalyze Expansion: Provide technical insight to Account Management and CBEs to accelerate and de-risk expansion and renewal opportunities.
- Activate Partners: Collaborate with Solution Partners and validate technical quality of partner-delivered solutions for your assigned accounts.
- Close the Feedback Loop: Be the voice of the customer to Product and Engineering; especially around product limitations roadmap priorities and repeatability.
- Champion Cognite Culture: Model curiosity empathy and speed in cross-functional collaboration to bring out the best in our teams and our customers.
Who You Are
- Bachelors or Masters degree in Computer Science Data Engineering Information Systems Technology or related field. Masters preferred.
- 512 years of experience (TAM / Director level) in roles such as solution architect data engineer software developer or enterprise architect.
- Deep technical understanding of enterprise integration patterns cloud architecture data platforms identity management and networking security.
- Hands-on experience with tools like Git CI/CD pipelines deployment automation and DevOps workflows.
- Strong familiarity with industrial source systems time-series data OT/IT integration; especially in O&G Manufacturing or Power & Utilities preferred.
- Demonstrated ability to engage and coach technical stakeholders across seniority levels with credibility and clarity.
- Experience facilitating technical workshops co-design sessions and escalation management with enterprise customers.
- Comfortable operating in matrixed fast-moving SaaS environments where shared success and trust are key currencies.
Traits that will help you be successful:
- You are structured detailed and value operational excellence.
- You embrace a DevOps mindset and believe in scalable supportable design.
- You take initiative and follow through on commitments.
- You believe in shared success and bring positive energy to collaboration.
- You are passionate about Cognites mission and want to be part of a team thats building something bold.
- You want to have fun while delivering world-class outcomes.
A snapshot of our many perks and benefits as a Cogniter
* Join an organization of 70 different nationalities with Diversity Equality and Inclusion (DEI) in focus
* A highly modern and fun working environment with sublime culture across the organization follow us on Instagram @cognitedata to know more
* Flat structure with direct access to decision-makers with minimal amount of bureaucracy
* Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere across industries
* Join ourHUB to be part of the conversation directly with Cogniters and our partners.
Why choose Cognite
Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation when anchored on strong DataOps drivesbusiness value and sustainabilityfor clients and allows front-line workers as well as domain experts to make better decisions every single day. We wererecognized as one of CNBCs top global enterprise technology startups powering digital transformation! And just recentlyFrost & Sullivan named Cognite a Technology Innovation Leader! Most recentlyCognite Data Fusion Achieved Industry First DNV Compliance for Digital Twins
Apply today!
If youre excited about the opportunity to work at Cognite and make a difference in the tech industry we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -
We encourage you to follow us onCognite LinkedIn; we post all our openings there.
Required Experience:
Manager
نوع التوظيف
دوام كامل
المهارات المطلوبة
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