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IRD Order Taker

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1 وظيفة شاغرة
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عدد الوظائف الشاغرة

1 وظيفة شاغرة

الوصف الوظيفي

The Position

To provide prompt and courteous F&B service to the Hotels guests.

KEY ROLES & RESPONSIBILITIES

  • Update white board daily (AM).
  • Prepare daily cashiering forms and operational forms.
  • Able to account and handle cash effectively efficiently with integrity and follow established and proper Accounting procedures.
  • Complete knowledge of menus and wine lists and uptodate information about specialities and menus.
  • Regular check with culinary team for nonavailability items.
  • Answer all phone calls promptly and efficiently using the correct greeting.
  • Carry out correct order taking procedures with recommendations to the guest.
  • Seize opportunity to up sell IRD food and beverage products.
  • Carry out proper cashiering procedures as set by Hyde standards.
  • The ability to maintain a clean neat and orderly order taker cabin throughout service.
  • Correct preparation of all necessary operational material in the order taker cabin and in the pantry areas.
  • Reporting of any guest comments to the superior completing guest preference sheet.
  • Conscientious handling of operating equipment and maintaining the department in a clean and tidy condition.
  • Will write beverage storeroom requisition for approval by IRD Assistant Manager.
  • To communicate to both internal and external customers in a polite courteous and constructive manner.
  • Learning of safety sanitation and hygiene policies.
  • Participation in internal training and necessary meetings.
  • To maintain good working relationship with own colleagues and all other departments.
  • To actively promote the services and facilities of Hyde Dubai to guests and suppliers of the Hotel.
  • Report to manager any kinds of deviation from set standard and procedures.
  • To ensure amenities are send to the room in according rooming list & Hyde Dubai standard.
  • Maintain complete knowledge of all F&B services outlets hotel services/features and hours of operation.
  • Follow Hyde Dubai telephone standard.
  • To control & maintain delivery timing within Hyde Dubai standard.

Qualifications :

PERSONAL ATTRIBUTES

  • Average reading writing and oral proficiency in the English language
  • Must be well presented and professionally groomed at all times
  • Able to account and handle cash effectively and efficiently
  • Good communication and customer contact skills; good problem resolution skills
  • Basic F&B product knowledge with a focus on wine
  • Team player with strong interpersonal skills and attention to detail

 

QUALIFICATIONS

  • Secondary education

 

EXPERIENCE

  • Minimum 1year food and beverage serving experience
  • Previous public contact and/or cashiering experience


Remote Work :

No


Employment Type :

Fulltime

نوع التوظيف

نبذة عن الشركة

الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل. نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا