Outlet Team Leader
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
لم يكشف
لم يتم الكشف عن الراتب
1 وظيفة شاغرة
الوصف الوظيفي
Position Overview:
The Food & Beverage Captain at Raffles and Fairmont Doha will oversee the daily operations of the restaurant ensuring exceptional service and guest satisfaction. This role involves leading the F&B team coordinating with other departments and maintaining high standards of quality and efficiency.
Key Responsibilities:
Team Leadership:
- Supervise and lead the F&B team providing guidance training and support.
- Assign duties and responsibilities to team members to ensure smooth operations.
- Foster a positive work environment and promote teamwork and collaboration.
Guest Service:
- Ensure that all guests receive prompt courteous and professional service.
- Address and resolve guest complaints and issues efficiently.
- Maintain a strong presence on the floor interacting with guests to enhance their dining experience.
Operational Management:
- Oversee the setup operation and closing procedures of the restaurant.
- Monitor and maintain cleanliness hygiene and safety standards in the dining area.
- Ensure that all equipment and facilities are in good working condition.
Order and Inventory Management:
- Coordinate with the kitchen and bar to ensure timely and accurate delivery of orders.
- Assist in managing inventory levels placing orders and receiving supplies.
- Monitor stock levels and minimize waste.
Training and Development:
- Conduct training sessions for new hires and ongoing training for existing staff.
- Ensure team members are knowledgeable about menu items specials and promotions.
- Provide feedback and coaching to improve performance and service standards.
Reporting and Documentation:
- Maintain accurate records of daily operations including sales expenses and guest feedback.
- Prepare and submit reports to the F&B Manager as required.
- Assist in budgeting and financial planning for the F&B department.
Qualifications :
- Excellent communication and organizational skills
- Two years experience as a waiter
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
