Duties and responsibilities:
Assess and resolve visa applications within agreed benchmarks. You must be able to analyse information, reach a decision quickly, and be able to justify this decision both orally and in writing. Entry Clearance Officers are expected to meet challenging daily workload targets.
Ensure that all correspondence is considered, and reports or replies prepared within target times, in clear and concise English.
Deal professionally with all callers to the Visa Section, whether on the telephone or in person, ensuring that people are treated fairly and responding sensitively to differences