Customer Happiness Executive UAE National

Key Responsibilities: Customer Interaction: Respond promptly and professionally to customer inquiries via various channels, including phone, email, and live chat. Provide accurate information about products, services, and company policies. Assist customers in placing orders, tracking shipments, and resolving any issues that may arise during the purchasing process. Issue Resolution: Investigate and resolve customer complaints and issues in a timely and efficient manner. Collaborate with other departments to ensure prompt resolution of complex problems.