Branch Manager

Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as AAA, Swapp, OCD Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc. Handle or assist in the resolution of customer service issues Ensure a high level of customer service is maintained at or above the area goals Coach all staff and empower staff to engage in problem resolution and customer relations Be active in attending/hosting outside sales meetings or events to promote the company and branch location Continue to increase the market penetration of the branch and increase revenue