We are seeking a friendly and efficient Waitress to join our team. The ideal candidate will have a passion for providing excellent customer service, a positive attitude, and the ability to work well in a fast-paced environment. The Waitress will be responsible for taking orders, delivering food and beverages, and ensuring customer satisfaction.
Responsibilities:
- Greet customers warmly and take their orders accurately.
- Provide menu recommendations and answer questions about menu items.
- Input orders into the POS system and ensure they are processed accurately.
- Serve food and beverages promptly and accurately to customers.
- Check back with customers to ensure satisfaction and address any concerns.
- Clear tables efficiently and reset them for the next customer.
- Handle cash and credit card transactions accurately.
- Maintain cleanliness and organization in the dining area.
- Collaborate with kitchen staff to ensure timely delivery of orders.
- Follow all safety and sanitation procedures.
Requirements:
- Previous experience in a similar role preferred but not required.
- Excellent customer service skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Strong communication skills.
- Ability to work evenings, weekends, and holidays as needed.
- Must be able to stand and walk for extended periods.
- Basic math skills for handling transactions.
- Food handler's certification is a plus.
This job description outlines the basic responsibilities and requirements for the Waitress position. Additional duties may be assigned as needed by the management.