Translate business needs of Library units into functional requirements and technical specifications for systems/solutions.
Provide system administration for Library solutions and configuration changes.
Provide troubleshooting and support for supported Library systems and solutions.
Create business process models for current state and future state of solutions.
Create documents for implementations and upgrades.
Assist in transitioning implemented products into operational support.
Provide analysis and support for report requests, as required.
Serve a project lead or subject matter expert for Library projects of various sizes and complexity.
Develop and manage test plans, test scenarios, and test cases for user acceptance testing.
Provide work plans and progress reports.
Complete incident management, problem management, and root cause analysis.
Assist in the change management process.
Liaise with external system providers and partners for problem reporting and resolution, submit enhancement requests, and provide input on proposed changes and/or new products.
Prefer candidates have experience in Symphony ILS, Enterprise, web services, BlueCloud Analytics, Library Market, Beanstack, Overdrive/Libby, Hoopla, etc.
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا