Responsibilities:
• Organize the things and keep the front desk clean and tidy.
• Ensure all the necessary stationery and the necessary forms are available.
• Note customer complaints and answer their queries.
• Welcome the customers in a friendly manner.
• Explain the company's policies and procedures to the customers.
• Attend calls and messages and redirect them to the respective departments when needed. In the case, if higher management is not able to receive their calls, keep a record of the messages received.