Assistant Outlet Manager

ResponsibilitieSS:
• Responsible and accountable for ensuring that all customers are served as per the brand standard.
• Actively grow the business and looks for new ways.
• Responsible and accountable for ensuring that all colleagues have full product knowledge.
• Being an ambassador for the brand at all times.
• Ensure all activities and operations are to brand standard.
• Must ensure that all daily, weekly and monthly administrative work is completed and filed/forwarded correctly. Must ensure that all colleagues have attained and retained the correct knowledge to complete the documentation required for their station.
• Can fully operate and manage the pass from FOH and BOH. Ensures all dishes are correct to brand standard before serving.
• Based on the assigned Outlet, can manage the flow of home delivery orders, manage the drivers and communicate with all functions. Can handle decisions required for complaints.
• Be able to sign off and approve all orders.
• Ensure that all orders are in line with the budget and stock requirements and that colleagues who are authorized to place orders have the required approvals and understand the correct procedures.
• Can conduct inventory count, input and recon.
• Ensure that all maintenance issues are rectified as soon as possible.