Sales Manager

Responsibilities:

Engaging in Sales Activities
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Participates in sales calls with members of sales team to acquire new business and/or close on business.
• Upsells each buseinss opportunity to maximize revenue potential.
• Researches and develops new leads for property business.

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
• Identifies new business to achieve personal and location revenue goals.
• Closes the best opportunities for the location based on market conditions and location needs.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Building Successful Relationships that Generate Sales Opportunities
• Proactively builds and strengthens relationships with existing and new customers to enable future bookings. Activities could include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Provides accurate, complete and effective turnover to Event Management.
• Manages and develops relationships with key internal and external stakeholders.

Additional Responsibilities
• Sets a positive example for guest relations.
• Executes brand’s Customer Service Standards and property’s Brand Standards.
• Interacts with guests to obtain feedback on product quality and service levels