Our client is a multinational engineering company based in JAFZA. They are currently recruiting an IT graduate having 3-4 years of experience in IT support and CRM management.
Job Responsibilities
- Trouble shoot laptops, printers, networking, and servers
- Proficient in Windows Server 2012 and Active Directory
- Background in networking
- Maintaining and updating data in the CRM system to ensure accurate records of customer information
- Coordinating with other departments to ensure that all CRM activities are functioning
- Analyze customer data
- Manage the Salesforce CRM
Skills
- Has a background in Salesforce Data Loader
- Good knowledge of SQL query
- Good understanding in writing batch file scripts
- Experienced in using CMS in managing website
- Experienced in deploying website
- Must have basic understanding of SEO
- Communication skills (English)
- Facilitation and Presentation Skills
Computer / CRM
- Salesforce
- Office 365
- Adobe PS, AI & PR
- CMS (Wordpress, etc )
- Windows Server 2012
- SEO, Google & Facebook Analytics, Google Webmaster
3-4 year in IT Support, CRM, Website management