Airline Customer Contact Centre Agent Jobs in Abu Dhabi

The Customer Service Agent acts as the first point of contact for guests addressing inquiries managing complaints and gathering feedback to ensure guest satisfaction. This role plays a crucial part in maintaining the zoo s reputation on review platforms and improving service based o More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

To assist in managing daytoday operations of all direct banking channels activities and assist in design of new processes and features within the channels Qualifications : Specific Job Accountability Draft business requirements and change requests Design new processes and featu More...

JOB PURPOSE:Responsible for handling a team of CSRs providing 24/7 customer support to the existing customers/ new prospects Monitor adherence to SLA display right standards of customer satisfaction practices by staying focused on productivity of CSRs through customer service and up s More...

JOB PURPOSE: To lead the Customer Care Unit (CCU) team that has the responsibilities for resolving customer register requests/Emails in a timely manner with utmost focus on customer satisfaction and experience thus building customer loyalty.KEY ACCOUNTABILITIES: Units Supervision More...