Telephone Operator Jobs in Dubai

A Telephone Operator is responsible for handling incoming and outgoing calls providing information taking reservations and assisting guests with their inquiries and requests. A telephone operator in a hotel plays a crucial role in providing excellent customer service and ensuring gues More...

As a Telephone Operator at SO/ Uptown Dubai you will be the first voice our guests hear and a vital link between hotel departments. Your role is to deliver efficient warm and personalized communication in line with SO/s bold and stylish brand values. You will handle all internal and e More...

Execute the daily functions of arrival and departure for guests in a manner keeping with the Fairmont Service Promise and the guests.Adheres to and executes all job task checklist points.Perform registration process by obtaining data from guest and by observing the established guideli More...

What are we looking forTelephone Operators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:Drive for Results:Compete against a More...

A Switchboard Telephonist accepts delivers and responds to Guest and management messages enquiries and emergencies and uses their knowledge of the hotel facilities services and the local vicinity to quickly respond to the customer.What will I be doingAs a Switchboard Telephonist you w More...

As a Telephone Operator Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department ensuring that the highest level of luxury service is consistently maintained at all times in alignment with the brand and F More...

Reporting to the Director of Revenue Management responsibilities and essential job functions include but are not limited to the following: Main Duties:To manage the reservations operations including the communication Center ensuring the hotel standards and procedures are fully kn More...

Prime Function:Provide quick and friendly service to callers and direct calls to the appropriate departments during the  shift.Ensure speedy and courteous answering of incoming telephone calls both internal and external following the standard phrases during the  shift.To ens More...

Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wake-up call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and internat More...

Consistently offer professional friendly and engaging serviceProcess all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails addressing callers and senders in a clear friendly and courteous More...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their More...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through thei More...

Receive each guest call in a professional and friendly manner.Maintain effective communication with all related department to ensure smooth service delivery.Handle every query in a polite and courteous manner and exceed guest expectations.Maintain an up to date knowledge of the hotel More...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth checkin and checkout. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their More...

Speaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personnel or departments.Takes and dis More...

Ensure proper functioning of telephone equipment in the hotel at all times and to implement correct telephone operating proceduresHandle any guest complaints and/or remarks; provides a response as soon as possibleHandle phone calls and forward any messages received for the guest.Recor More...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered g More...

Description1. POSITION PURPOSESpeaks clearly distinctly and with a friendly courteous tone. Uses listening skills to put callers at ease and obtains accurate complete information. Answers incoming calls and directs them to guest rooms through the telephone console or to hotel personne More...

Place outside calls and answer the switchboard in accordance with agreed departmental standards. Telephone guests in accordance with their wake-up call requests in line with prescribed standards and to inform Security if the guest does not answer the call. Provide inland and internat More...

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wakeup calls screening calls do not disturb call forwarding conference calls TDD relay calls and nonregistered gue More...