Service Quality Jobs in Ras Al Khaimah

Roles and responsibilities Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver More...

To anticipate guest needs and handle guest inquiries in a helpful and attentive Anantara manner.To have a complete knowledge of the hotel product including room types rates relative features and facilities food and beverage outlets and promotions spa and health club and other Anantara More...

Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards Manage guest queries in a timely and efficient manner Represent needs of the team Assist Food and Beverage management with achieving financial targets More...

Guest Service AgentYou are the beginning of an exceptional guest experience. As a Guest Service Agent you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!What you will be doing:Consistently offer exceptional friendly and engaging serv More...

Provide prompt, courteous and efficient service to all guests to achieve a high level of customer satisfaction through personalized service as per Brand Standards. Demonstrate a complete understanding of the hotel policies, procedures, service standards, have full knowledge of the More...

To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure o More...

Achieve positive outcomes from Guest queries in a timely and efficient manner Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Ensure that the Guest Service Manager is kept fully aware of any relevant feedback More...

KEY DUTIES AND RESPONSIBILITIESPlease note that this is not an exhaustive list of everything that needs to be done.  Anantara employees always find new ways to look after the business their guests and their colleagues.   Within this the key responsibilities for this pos More...

Roles and responsibilities 1. Communication Skills Clear, friendly, and professional communication with guests, both in person and over the phone or via email. Ability to listen actively to guest concerns, requests, or inquiries and respond in a courteous manner. 2. Customer Se More...

You are a bar professional which is in an artistic and creative role and as such the management team will look to you to develop original and exciting beverages using the best of local ingredients and traditions. You are responsible for ensuring that guests are delighted by the qualit More...

Administrative Support: Provide administrative assistance to the Office Manager and other team members as needed, including scheduling meetings, managing calendars, and handling correspondence. Facilities Management: Oversee the maintenance of office facilities and equipment, coord More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

To provide a courteous professional efficient and flexible service at all times following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all servi More...

Supervise and lead housekeeping staff, including room attendants, laundry personnel, and public area cleaners. Schedule staff shifts and assign daily tasks to ensure efficient operation. Conduct training for new hires and ongoing training for existing staff. Monitor staff perform More...

Develop and implement quality assurance policies and procedures to ensure product quality and compliance with industry standards. Monitor and evaluate the performance of quality control systems and processes. Lead and manage a team of QA/QC professionals, providing guidance, train More...

Roles and responsibilities Maintain daily mise en place and prepare ingredients Inspect and clean food preparations areas, to ensure safe and sanitary food-handling practices Ensure the highest standards and consistent quality in the daily preparation Keep up to date with the ne More...

Roles and responsibilities As a Bar Supervisor, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will More...

Roles and responsibilities Oversee daily F&B service operations within the hotel, ensuring high standards of service and quality. Manage staff recruitment, training, and performance evaluations. Develop and implement menus in collaboration with the culinary team. Monitor and More...

Maintain an effective bar service with an emphasis on high quality, efficient service Check that Guest service standards are set, implemented and monitored, and continuously evaluated Set-up of the outlet in accordance with the pre-determined standards of the operation Comply wit More...