Service Desk Analyst Jobs in Dubai

Developing a unified view of customer shopping behaviors and engagement Create and analyze customer segments to drive more tailored and effective communication to our customers Increasing the productivity of MUSE loyalty operations by harnessing data to simplify, improve UX, automat More...

Maintain appropriate databases or other analyses to monitor, forecast and report on Headcount within the functional areas Assemble spreadsheets and draw charts and graphs used to illustrate technical reports Assist in the preparation of comprehensive KPI’s model (Financial &a More...

Responsibilities: Generate project reports to support Program/Project Managers in their day to day activities and generate Portfolio level reports for Sr. Management. Maintain the Project management/tracking tool (Project Online, JIRA) and support PMs and other stakeholders with que More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: As Front Desk Agent, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. AFront Desk Agentcontributes to the first impressions of our Guests and, therefo More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain goo More...

Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications.

Responsibilities: To ensure that all senior management are aware of all the elements the Balanced Scorecard (BSC) through the delivery of effective training and coaching prior to the annual objective setting and budget planning cycles. To assist the senior management with the devel More...

Assess creditworthiness of existing or prospective clients Examine financial transactions and credit history case by case (applications, statements, balance sheets, legal documents etc) Complete ratio, trend and cash flows analyses and create projections Deliver a multidimensiona More...

Responsibilities: Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages.

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Redirect phone calls to the appr More...

Responsibilities: Greet clients and visitors with a positive, helpful attitude. Assisting clients in finding their way around the office. Announcing clients as necessary. Helping maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities; To provide back up and assistance to the regional service manager. Calculate, prepare, and send out service quotations and technical proposals. Provide proactive follow up with customers after submittal and help to turn enquiries into confirmed orders. Create new More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors.

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors.

Responsibilities: Respond to ad hoc reporting action defined reporting at set times throughout the year Prepare reports of data results, presenting and explaining findings Guide and assist with performance, benefit, and compensation review and evaluation processes Provide reportin More...