Service Desk Analyst Jobs in Dubai

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception ar More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Perform Preventive and Corrective maintenance, risk assessment and resource management activities in relation to the service agreements. Regularly update customer about attended service call, suggest improvement measures, introduce latest solution & service of More...

Responsibilities: Develop regional productivity programs (including staffing standards, key operational KPI. Etc.) Implementation of the process and organization Operations standards in conjunction with global standards with local adoption based on market need. Implementation of op More...

Responsibilities: Working with business and tech stakeholders to understand requirements and effectively prioritize projects Developing and managing milestones across projects to ensure timely and successful deliverables. Being an expert on data repositories / warehouses across cat More...

Responsibilities: Timely reporting via weekly metrics and provide status updates on customers accounts and projects Creating and implementing standard operating procedures and process workflows. Full cycle of accounts receivable past due balances, including: research, analysis and More...

Responsibilities: Build various data visualizations to tell the story and let the data speak for itself Build scalable solutions / self-serve platforms that will provide data / KPIs to inform business decision making Acquire various data sources to enable holistic analysis at a glo More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Performs complex, specialized tasks on turbine and/or generator equipment during new installation, overhaul, repair or modification projects in accordance with Siemens Energy work procedures. Completes documents of all installations, inspections, maintenance and More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Greeting guests and responding to queries. Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors. Vacuuming carpets.

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Identifying and addressing operational, financial and technological risks within the business. Maintaining, testing and improving business and systems operations. Building and maintaining relationships with key stakeholders. Identifying and capitalizing on impr More...

Responsibilities: Reviewing and analyzing financial statements and reports. Tracking KPIs and preparing financial reports. Assisting with budgeting and monthly close processes. Understanding key business drivers. Assisting project teams with financial guidance.

Responsibilities: Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold o More...

Responsibilities: Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts Actively elicit guest feedback and preferences, regarding hotel services and ensur More...

Responsibilities: Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Maintain a good working relationship with all Front Office employees with particular emphasis on Front Desk Agents and Guest Services Receive guests in a professional and fri More...

v Analyze past results and perform variance analysis Identify trends and make recommendations for improvements Provide analysis of trends and forecasts and recommendactions for optimization Identify and drive process improvements, including the creation of standard and ad-hoc re More...

Responsibilities: Writing research proposals that cater to experts and non-specialists. Procuring funding from within the department and from outside sources. Selecting psychometrically robust and contextually sensitive measurement instruments. Sourcing, vetting, and orienting r More...