Service Desk Analyst Jobs in Dubai

Responsibilities: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information. Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal dep More...

Responsibilities: Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages.

Register and room all guest arrivals according to established procedures - Perform check in, check out and room change procedures and ensure all data are accurately entered into the hotel system - Maintain cashier float and ensure accurate daily report of all money received - Cash hot More...

Business analysis In close cooperation with Project Manager and Operations Head this function will establish Project budgeting and analyze monthly project profitability and cash flow Support Business decision process by providing sound Business Case Analysis and prepare analytical r More...

Achieve defined Key Performance Indicator Targets Inbound and Outbound system functionality Inbound and Outbound documentation Reporting - warehouse stats, last mile delivery reports, sales space capacity, inventory stats and data analysis Managing all the customer inquiries Inve More...

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clie More...

Responsibilities: Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.Answer all client questions and incoming calls. Redirect phone calls to the approp More...

Responsibilities: Demonstrate a high level of customer service at all times Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required Use the correct procedures regarding the acceptance of foreign currencies, credit ca More...

Responsibilities: Greeting guests and responding to queries .Changing bed linen and making beds. Replacing used towels and other bathroom amenities, such as shampoo and soap. Sweeping and mopping floors.Vacuuming carpets .Dusting and polishing furniture.Emptying trash container More...

Identify valuable data sources and automate collection processes. Analyze large amounts of information to discover trends and patterns Present information using data visualization techniques Propose solutions and strategies to business challenges Collaborate with engineering and More...

Ensures that appropriate actions are taken to resolve customers problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Responsible to meet all the company HSE and compliance targets and trainings U More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Analyzing current IT systems, architectures, and processes. Identifying risks, opportunities, faults, and areas for development within the company's IT framework. Designing IT solutions and solving issues effectively. Executing well-thought-out solutions an More...

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process More...

Responsibilities: Analyzing past operations' results and performing variance analyses. Identifying and analyzing trends and forecasts and recommending improvements to the business processes. Researching market trends, conducting surveys, analyzing data from competitors, and a More...

Responsibilities: Collecting and analyzing raw data to identify trends, patterns, anomalies, and other helpful information. Using data to develop and optimize strategies and processes, increase profits, efficiency, quality, or security, and reduce costs. Working with internal dep More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the or More...

Responsibilities: Ensuring a positive and professional client service experience. Managing client inquiries via phone, email, online, or in person. Directing client complaints or complex queries to relevant departments in a timely manner. Providing clients with technical assista More...

Responsibilities: Measure efficiency of program implementations. Develop dashboards/ scorecards and provide regular program performance reporting Develop Personalised Engagement program playbook and drive ongoing updates with standard methodologies of use cases implemented WW and in More...