Service Desk Analyst Jobs in Dubai

Responsibilities: Installing and configuring client computer systems. Responding to client IT support requests. Meeting with clients to diagnose software, networking, or hardware issues. Providing technical support on-site or via remote-access systems. Offering solutions that m More...

Responsibilities: Planning and implementing project management strategies, based on templates and toolsets. Ensuring project parameters meet clients' agreed-upon needs and expectations. Monitoring existing projects to ensure timely execution and completion. Gathering and ana More...

Responsibilities: Analyzing financial data. Researching macroeconomic and microeconomic conditions. Preparing accounting and other required reports and projections based on the analysis performed. Evaluating capital expenditures and asset depreciation. Establishing and evaluati More...

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process More...

Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Resolving phone, walk-in, mail, fax, and email customer inquiries. Processing and logging incoming calls into the CRM system. Identifying customer needs.

Responsibilities: Maintaining positive relationships with customers. Identifying customer needs and overseeing service delivery within the business context. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out effic More...

Responsibilities: Meeting with development managers to discuss the scope of software projects. Analyzing existing programs for modification purposes. Researching and designing new software systems, websites, programs, and applications. Writing and implementing, clean, scalable c More...

Responsibilities: Meeting with clients to discuss areas of focus and improvement within the business. Conducting site visits to analyze equipment and established processes. Interviewing staff and management to determine the efficacy of personal. Gathering and processing data to More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

t Responsibilities: Identifying operational requirements and opportunities for improvement. Gathering information by observing workflows, reading company reports, conducting employee interviews, etc. Determining appropriate methods to analyze operations, relevant information, and More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints.

Responsibilities: Using various strategies and tools to provide effective solutions to customers' concerns. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively. Promptly following up on service requests and providing More...

Responsibilities: Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process.

Responsibilities: Develop and execute test plans to ensure that all objectives are met. Implement and monitor test scripts to assess functionality, reliability, performance, and quality of the service or product. Identify and remedy defects within the production process.

Responsibilities: Meeting with and advising senior executives throughout the consultation process. Determining business needs and identifying weaknesses. Assessing and analyzing business practices and procedures. Compiling and pres

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process More...

Responsibilities: Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confide More...

Responsibilities: Performing system analyses on software programs, applications, and web services. Determining system efficiency and functionality by liaising with internal departments and end-users. Reporting to Management and obtaining approval for system development projects.

Responsibilities: Establishing ERP needs via business process analysis and consultation. Analyzing existing infrastructure and performing IT system enhancements. Writing customized programs and scripts, as well as configuring ERP applications.