Senior Customer Support Engineer Jobs in Sharjah

Responding to customer inquiries and resolving issues in a timely and professional manner. Maintaining a high level of product knowledge to provide accurate information to customers. Handling customer complaints and escalating unresolved issues to the appropriate department. Proc More...

Responsibilities: Designing and implementing Java-based applications. Analyzing user requirements to inform application design. Defining application objectives and functionality. Aligning application design with business goals. Developing and testing software. Debugging and re More...

Responsibilities: Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues. Implementing customer support processes to enhance customer satisfaction. Formulating and revising customer support policies and promote thei More...

Responsibilities: Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and s More...

Responsibilities: Gathering and analyzing data, blueprints, and reports. Determining facility and equipment specifications. Analyzing project costs and preparing budgets. Designing and overseeing the implementation of facility expansion, layout, various systems, and quality cont More...

Responsibilities: Assessing the status of company IT, network, and security systems. Designing and implementing security networks and protocols. Inspecting and upgrading hardware to avoid vulnerability points. Upgrading security software on company systems. Inspecting and test More...

Design Manager KEY RESULTS / ACCOUNTABILITIES / PERFORMANCE MEASURES (helps to define the purpose of the job) Studying the inputs Preparation of design calculation Verification process of design Quality of work Design Work in progress Construction in progress

Responsibilities: Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by More...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products More...

Responsibilities: Promptly responding to customer queries via email, live chat, video, phone, and social media channels. Immediately escalating serious complaints or issues that you are not equipped to deal with. Liaising with colleagues or managers to find the best solutions to More...

Responsibilities: Performing different types of massages, beauty treatments, and wellness therapies. Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. Communicating with guests during massages to adjust massage techniques as required More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. S More...

Cultivate and nurture a positive and engaged community with customers. Respond to comments, questions, and messages across various platforms- online and offline. Manage SAPG brands’ social media presence- scheduling, posting, replying to comments. Gather user feedback and More...

Responsibilities: Recruiting and training new sales staff, assigning specific tasks to other sales staff, and monitoring the team's sales performance. Solving customer complaints and answering customers' questions. Writing reports for senior managers. Assisting with the More...

Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Se More...

Responsibilities: Purchasing and maintaining vehicles for deliveries. Deciding whether to lease or buy vehicles. Assisting in the recruitment of quality drivers into the fleet. Developing efficient driver schedules to maximize profits. Managing drivers so they adhere to strict More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...

Responsibilities: Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required More...

Responsibilities: Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the o More...

Responsibilities: Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with More...