Shah Zaib Shahid

Shah Zaib Shahid

IT Executive | Data Analyst
United Arab Emirates
Arabic, English, Hindi, Urdu

About Me

Experienced IT Executive with vast IT experience. Skills include computer networking, analytical thinking, and creative problem-solving. Able to apply customer service concepts to IT to improve the user experience for cl…

Experience

Data Analyst

OfficersTest
Oct 2019 - Oct 2021 · 2 years

• Acquire data from primary and secondary sources, and maintain data systems.
• Analyze data using statistical techniques and provide reports.
• Develop and implement databases and data collection systems.
• Identify, analyze, and interpret trends or patterns in complex data sets.
• Filter and clean data.
• Work with management to prioritize business and information needs.
• Define and locate new process improvement opportunities.
• Support market campaigns by providing project management list to management support.
• Preparing reports for executive leadership and create appropriate documentation for stake holders and important decisions.

Data Analyst

OfficersTest - Rahim Yar Khan, PAK
Oct 2019 - Apr 2021 · 1 year 6 months

<p>Acquire data from primary and secondary sources, and maintain data systems.<br>
Analyze data using statistical techniques and provide reports.<br>
Develop and implement databases and data collection systems.<br>
Identify, analyze, and interpret trends or patterns in complex data sets.<br>
Filter and clean data.<br>
Work with management to prioritize business and information needs.<br>
Define and locate new process improvement opportunities.<br>
Support market campaigns by providing project management list to management support.<br>
Preparing reports for executive leadership and create appropriate documentation for stake holders and important decisions.</p>

IT Executive

KunMail - Rawalpindi, PAK
Jan 2017 - Feb 2019 · 2 years 1 month

<p>Analyze system performance data, utilize bandwidth reports, and other diagnostic tools to identify problem issues, take corrective actions as necessary.<br>
Monitor all operations of information technology of the organization.<br>
Responsible for the team direction, which consists of senior-level managers and other staff.<br>
Supervising the security/privacy of the routers and other servers.<br>
Upgrades organization systems.<br>
Determination of IT budgets and equipment needs.<br>
Ensure the system's security.</p>

IT Assistant

KunMail
Mar 2015 - Jan 2017 · 1 year 10 months

• Coordination, planning, and leading computer-related activities.
• Manage Installation/Configuration, and operations of computer systems and other technologies, such as
communication systems.
• Evaluating new technologies and analyze data.
• Work in other technological specialties, such as SEO, Web design, and Internet Security.
• Troubleshoot hardware and software issues related to internal IT.
• Monitor the performance of information technology systems to determine cost and productivity levels.
• Provide daily support for computer network users.

IT Assistant

KunMail - Rawalpindi, PAK
Mar 2015 - Jan 2017 · 1 year 10 months

<p>Coordination, planning, and leading computer-related activities.<br>
Manage Installation/Configuration, and operations of computer systems and other technologies, such as communication systems.<br>
Evaluating new technologies and analyze data.<br>
Work in other technological specialties, such as SEO, Web design, and Internet Security.<br>
Troubleshoot hardware and software issues related to internal IT.<br>
Monitor the performance of information technology systems to determine cost and productivity levels.<br>
Provide daily support for computer network users.</p>

IT Technician

One Call BPO
Nov 2014 - Dec 2014 · 1 month

• Installation/Configuration of all communication systems in the call center.
• Install all required software and drivers in systems.
• Configure/Troubleshoot all required hardware.
• Repair/Replace fabric cables and switches of the internet on the call center floor.
• Troubleshoot internet LAN/WAN issues.
• Maintain internet and server security.

IT Technician

One Call BPO - Rawalpindi
Nov 2014 - Dec 2014 · 1 month

<p>Installation/Configuration of all communication systems in the call center.<br>
Install all required software and drivers in systems.<br>
Configure/Troubleshoot all required hardware.<br>
Repair/Replace fabric cables and switches of the internet on the call center floor.<br>
Troubleshoot internet LAN/WAN issues.<br>
Maintain internet and server security.</p>

IT Executive

KunMail
Jan 2017 - Feb 2019 · 2 years 1 month

• Analyze system performance data, utilize bandwidth reports, and other diagnostic tools to identify problem
issues, take corrective actions as necessary.
• Monitor all operations of information technology of the organization.
• Responsible for the team direction, which consists of senior-level managers and other staff.
• Supervising the security/privacy of the routers and other servers.
• Upgrades organization systems.
• Determination of IT budgets and equipment needs.
• Ensure the system's security.

Skills

Account Administration B2B Sales Business Expansion Excel Information Technology IT Support Lead Generation Outside Sales Python Search Engine Optimization (SEO) Structured Query Language (SQL) Corporate Social Responsibility (CSR) Microsoft Azure Negotiation Amazon Web Services (AWS) Computer Networking Data Center Experience HTML5 Mobile Devices R Programming Language (R) Artificial Intelligence (AI) IT Experience Sales Experience Analytical Thinking Creative Problem-Solving Customer Service Data Analysis Data Mining Data Extraction Technical Support Microsoft Windows Microsoft Applications Hardware Network Microsoft Exchange System Administration Linux Windows UNIX DOS Project Management Web Development Deep Learning Machine Learning Artificial Intelligence WordPress IT Management Problem-Solving Skills IT Help Desk
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