Wireline Services Support Specialist
Posted on :
10-04-2024
Employer Active
1 Vacancy
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Jobs by Experience
0 - 0 years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
10-04-2024
Job Description
Req ID : 2181802
Customer Service Representative
Type: Temp - Perm
Hours: 8am - 5pm
Pay: $19.00/hr - $21.00/hr
Responsibilities:
- Answer calls in a pleasant and professional manner, including: taking customer orders, transferring calls to internal departments, and answering customer questions.
- Manage and process email, fax and phone orders in a prompt manner.
- Process all orders per Company policies and procedures.
- Communicate clearly and professionally, both verbally and in writing.
- Answer customer inquiries regarding pricing and order status, shipping delays, back-orders and product availability.
- Communicate with the Sales regarding any issues with orders or urgent customer matters.
- Cross-training in the shipping department is required.
- Occasionally, working in shipping department may be required to: to pick inventory for shipments and/or pack shipments if needed.
- Prepare international shipping packets in collaboration with the shipping department.
- Handle customer communications to ship orders in compliance with international regulations.
- Performs clerical tasks necessary to accomplish essential functions of this position: data entry, filing, faxing, copying, etc.
Requirements:
- High School diploma or equivalent, Associates degree preferable
- Experience with Word, Excel, and other related software
- Two years experience as a customer service representative
- Medical background preferred
- Experience with a high-pressure environment; multitasker
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Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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