Premier Support Officer Qatari Nationals Only

Job Description Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. In this role, you will: .

Provide excellent customer service and handle Customer queries. .

Handle phone calls, respond to emails and meet customers when PCM / PRMs are away / busy. .

Help the customers with their basic banking requirements related to all bank products and services and achieve targets set for cross sell. .

Provide customers with Account / Credit Card statement as requested. .

Forward to Scanning / SD all applications after checking that all are in-order and authorized as appropriate to prevent any errors. Reply for all discrepancies received from GR / SD. .

Prepare letters for RP follow up and collect and update RPs received from customers and send them to SD for filing.