Operations Supervisor

• Conduct market research to identify selling possibilities and evaluate customer needs
  

• Actively generate new customer leads through cold calling, networking and social media.
  

• Follow up on new leads and referrals to generate business
  

• Achieving the monthly sales targets for various products and services
  

• Cross-sell products and services
  

• Ensure customer satisfaction through regular engagement
  

• Resolve customer queries/issues and facilitate customer service
  

• Maintain periodic status reports, including daily activity report and calls/follow-ups made
  

• Negotiate/close deals
  

• Collaborate with the team to achieve better results
  

Requirements

• Proven work experience in sales, marketing or a related field
  

• Two years experience in B2B sales
  

• Knowledge of MS Office mainly for reporting and documentation
  

• Knowledge of CRM or sales management software is an added advantage
  

• Highly motivated and target driven with a proven track record in sales
  

• Excellent negotiation, communication, time management and organizational skills
  

• Ability to create and deliver presentations tailored to the audience needs
  

• Relationship management skills and openness to feedback
  

• Bachelor s degree in business or a related field