Meeting Events Specialist

• Maximises revenue and guest satisfaction by receiving and responding to Meetings & Events enquiries and related room reservations
• Upholds a high level of regular, frequent, accurate and timely communication to all related departments regarding the Meetings & Events function within the hotel
• Supports the Sales teams in generating leads and referring business by analysing current business, denied business and identifying potential new business through the office
• Follows-up with guests to determine satisfaction; measures results and supports strategies to improve the quality of the guest experience
  
  

Requirements of Meeting & Events Coordinator:

• A proven track record in a similar role within a quality environment
• Commercially aware
• Driven and ambitious to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities and attention to detail
• Previous experience of using Opera Sales & Catering is advantageous