Hostess - Restaurant
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Job Description
Our client running trendy and award winning casual dining restaurants are looking for Hostesses to join their team and be the first point of contact for their guests. The Hostess responsibilities include greeting guests providing accurate wait times and escorting customers to the dining and bar areas. For this role you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately youll ensure we provide excellent customer service and a pleasant dining experience to our guests.
Responsibilities
- Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage reservations
- Escort customers to assigned dining or bar areas
- Provide menus and announce Waiter/Waitresss name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children elderly)
- Answer incoming calls and address customers queries
- Assist wait staff as needed
Requirements
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customerservice skills
- Excellent communication skills (via phone and inperson)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus
Benefits
AED 3000 toFood allowance 350 to 500 (Service charge Avg) 600800 Credit card tips free Accommodation Transport uniforms Health insurance air ticket once every two years) Paid leave as per UAE laws
Employment Type
Full-Time
