Accounts Receivable Clerk
Posted on :
15-03-2025
Employer Active
1 Vacancy
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Job Description
- Handling all guest billing issues and disputes including credit card initial inquiries and charge backs.
- Maintain a healthy communication both with the F&B and the FO to ensure proper handling of daily backups for all the in house DB approved customers.
- To guarantee proper handling of the filing system in place according to the FHR policies and procedures.
- Any additional tasks coordinated by the Assistant Credit Manager / Credit Manager / Director of Finance & Business Support.
- Prepare account billings promptly and accurately with required supporting documentation.
- Maintain uptodate files for all outstanding accounts alphabetically by name.
- Respond promptly to guest queries and account disputes including credit card initial inquiries and charge
- Assist the credit manager or accounting managers designate in the completion of the Accounts Receivable Officer duties
- Assist the Credit Manager in the performance of his/her own duties as requested
- Communicate promptly with the Credit Manager on any discrepancies in billing at all times to reflect the high standards of Fairmont Hotels & Resorts.
- Perform any additional duties as assigned by the Director of Finance & Business Support or Assistant Credit Manager.
Qualifications :
- Minimum of 2 years executive administration experience preferably within a hotel environment.
- Highly organized and able to prioritize and meet deadlines in a fastpaced environment.
- Professional telephone manner and demeanor with a natural response to smile on the phone.
- Excellent interpersonal written and verbal communication skills (composing faxes letters).
- Must be able to type a minimum of 50 wpm.
- Computer literacy a must with a strong knowledge of Word Excel Word Outlook and PowerPoint
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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