F&B Attendant
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Job Description
The Food & Beverage Attendant is responsible for providing exceptional service to guests in the restaurant bar or outlet ensuring a welcoming atmosphere and memorable dining experience. The role includes taking orders serving food and beverages maintaining cleanliness and upholding hotel standards of service.
Key Responsibilities:
Greet and seat guests in a professional and courteous manner.
Present menus provide recommendations and take accurate food and beverage orders.
Serve food and drinks promptly and efficiently according to service standards.
Ensure tables chairs and service areas are clean well-set and properly maintained.
Handle guest requests inquiries and complaints with professionalism and efficiency.
Process billing and payments accurately.
Monitor stock levels of service items (cutlery glassware condiments) and report shortages.
Follow hygiene health and safety regulations in all aspects of work.
Work closely with kitchen and bar teams to ensure smooth service flow.
Assist in setting up and closing the outlet according to operational requirements.
Support colleagues and contribute positively to team spirit and service excellence.
Qualifications :
Qualifications & Skills:
Previous experience in Food & Beverage service is an advantage; freshers with strong customer service skills are welcome.
Good communication skills in English; additional languages are an advantage.
Positive attitude outgoing personality and strong guest service orientation.
Ability to work under pressure in a fast-paced environment.
Team player with attention to detail.
Basic knowledge of food and beverage service standards.
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
