Field Service Engineer - SFT Middle East
Posted on :
03-09-2025
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1 Vacancy
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Job Description
Responsibilities / Tasks
- Handle Service and Commissioning for High speed rotating equipment like Separators and Decanters with specific focus on decanter Mechanical service.
- Must be able to demonstrate a strong working background in Mechanical maintenance ideally with knowledge of Separation & Homogenization equipment and basic electrical / Automation Knowledge would be beneficial.
- Previous industry background could include Dairy Food processing Edible oil wastewater PowerStation or marine. Exposure to GEA core equipment would be advantageous.
- Basic troubleshooting installation maintenance and repair on designated GEA products Separators decanters Homogenizers Valves and pumps.
- Manage commissioning/ coordination of plants for all GEA Mechanical equipment products.
- Commissioning and service activities in the entire sales territory of the First party as and when required should be willing for extensive travel across the region.
- Completing preventive maintenance and field modifications.
- Manage claim processing for the customer.
- Keeping up to date on administrative responsibilities such as customer service logs / reports and internal service records in timely manner.
- Maintaining daily communications with customers to ensure resolution and proper follow-up.
- Supporting and advising customers with respect to upkeep of their assets and proper use of equipment.
- Prepare spare parts recommended lists and spare parts sales when requested.
- Ensuring adherence to Health and Safety protocols and standards as per the client and GEAs requirement.
- Utilizing the escalation process to resolve technical issues.
- Identifying and participating in sales opportunities such as spare parts etc. Promote services when requested by the Company
Your Profile / Qualifications
- Proven experience in mechanical maintenance preferably in separation and homogenization equipment.
- Basic understanding of electrical and automation systems is a plus.
- Previous experience in industries such as Dairy Food Processing Edible Oil Wastewater Treatment Power Stations or Marine is desirable.
- Hands-on experience with GEA core equipment is highly advantageous.
- Strong problem-solving skills and the ability to work independently under pressure.
- Excellent communication and customer-facing skills.
- Willingness to travel extensively across the Middle East region.
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Employment Type
Full-Time
Key Skills
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