Member Experience Executive
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Job Description
Member Experience Executive - Female
Location: Sharjah
Job Type: Full Time
Working Days: 6 Days a week
Working Hours: 9-10 hours per day
Basic Salary: Up to AED 6000
Benefits:
- Top-Tier Commissions on achieving sales KPIs
- Visa Medical Insurance Flights
- Opportunities for career growth within a global luxury brand
- Note: No accommodation/transportation provided
Shift Timings Details:
Day Shift: 6 AM to 3PM
Mid Shift: 11 AM to 8 PM
Evening Shift: 2 PM to 11 PM
JOB SUMMARY
The Member Experience Executive is responsible for delivering a welcoming and professional front-of-house experience while playing a key role in driving revenue through the proactive sale of memberships class packages and private sessions.
This position supports the day-to-day operations of a massive sports and wellness hub with a high-end member base ensuring seamless client service and premium guest experiences. The representative is expected to consistently embody luxury service standards providing every guest with a personalized and high-quality experience.
The ideal candidate is highly sales-driven goal-oriented and passionate about health and wellness with excellent interpersonal skills and a strong commitment to achieving and exceeding sales targets. Arabic speakers are preferred for this role.
CANDIDATE PROFILE
- 2 years in sales or customer service (fitness/wellness/hospitality industry preferred).
- Computer literate (Excel Word PowerPoint admin systems).
- Excellent communication and sales skills.
- Knowledge of sports or wellness concepts a plus.
- Familiarity with booking systems.
- Strong written and spoken English.
- Arabic Speaking is a plus
- Good interpersonal skills able to engage with diverse backgrounds.
- Ability to work under pressure and multitask.
- Flexibility with shifts evenings weekends and holidays.
- Well presented with clear speech physically active energetic.
CORE WORK ACTIVITIES
- Member Experience Responsibilities
- Operations & Management Support
- Follow Safety & Security
- Abide by Policies & Procedures
- Guest Relations
- Communication
- Working with Others
- Quality Assurance
- Physical Requirements
Employment Type
Full Time
