Job Title: Marketplace Manager eCommerce
Location: Dubai UAE
Industry: Luxury Retail
Department: eCommerce & Digital
Job Summary:
We are seeking a dynamic and detail-oriented Marketplace Manager to lead and
grow our presence across online marketplaces in the luxury retail sector. The ideal
candidate will be responsible for managing relationships with third-party platforms
(e.g. Amazon Noon Farfetch) ensuring product visibility optimizing listings driving
revenue growth and aligning the marketplace strategy with the overall eCommerce
objectives.
Key Responsibilities:
Marketplace Strategy & Management:
o Develop and execute marketplace expansion and growth strategies.
o Manage onboarding pricing catalog upload and compliance across
marketplaces.
o Ensure alignment with the brand s luxury positioning across all
platforms.
Product & Content Management:
o Oversee listing creation optimization and updates including imagery
descriptions and metadata to ensure brand consistency.
o Work closely with content merchandising and marketing teams to
maintain high-quality product presentation.
Performance Monitoring & Optimization:
o Track key metrics (sales traffic conversion rate ROAS etc.).
o Perform regular audits to ensure inventory accuracy competitive
pricing and promotional effectiveness.
o Analyze data and customer behaviour to identify growth opportunities.
Vendor/Platform Liaison:
o Act as the main point of contact for marketplace partners.
o Negotiate terms fees and support services when necessary.
Operational Coordination:
o Collaborate with supply chain finance and customer service teams to
ensure seamless operations.
o Monitor fulfillment SLAs and coordinate issue resolution.
Requirements:
Bachelor s degree in Marketing Business Administration or related field.
7 years of experience in marketplace management preferably in the luxury
fashion or lifestyle retail sector.
Strong understanding of eCommerce platforms and UAE/GCC marketplace
landscape.
Experience with tools like Shopify Magento ChannelAdvisor or similar is a
plus.
Excellent analytical skills and proficiency in Excel/Google Sheets.
Strong interpersonal negotiation and communication skills.
Fluency in English is a must.
Preferred Attributes:
Passion for luxury brands and a deep understanding of luxury customer
behaviour.
Strong commercial acumen with a proactive performance-driven mindset.
Adaptability in a fast-paced digitally evolving retail environment.