We are looking for an experienced and results-driven E-commerce Manager to lead and grow our online FMCG business in the UAE. The ideal candidate will have a proven track record of managing a portfolio with a turnover of at least AED 50 million a strong understanding of e-commerce operations digital marketing and online sales strategies. This role requires cross-functional leadership strategic planning and data-driven decision-making to achieve sales and market share growth.
Key Responsibilities:
- Lead and manage the e-commerce business for the FMCG portfolio across major online platforms (e.g. Amazon Noon Carrefour Online Talabat Instashop etc.).
- Drive end-to-end ownership of e-commerce P&L and ensure achievement of revenue profit and growth targets.
- Build strong relationships with key e-commerce customers and marketplaces; manage commercial terms contracts and negotiations.
- Develop and implement effective digital marketing strategies to increase visibility traffic and conversions.
- Analyze e-commerce performance market trends and customer behavior to identify growth opportunities.
- Manage e-commerce campaigns promotions and product content optimization.
- Collaborate with internal teams (marketing supply chain sales finance) to ensure smooth operations and alignment with business objectives.
- Lead coach and develop the e-commerce team to drive performance and operational excellence.
- Monitor KPIs and prepare regular performance reports for senior management.
Requirements:
- Bachelors or Masters degree in Business Marketing E-commerce or a related field.
- Experience in e-commerce management within the FMCG industry in the UAE.
- Proven experience handling a portfolio with a turnover of at least AED 50 million.
- In-depth understanding of e-commerce models platforms and ecosystem in the region.
- Strong digital marketing skills including SEO/SEM paid media performance marketing and analytics tools.
- Excellent analytical ability with a data-driven approach to decision-making.
- Strong negotiation skills and experience in managing BDAs commercial agreements and contracts.
- Leadership and team management experience with the ability to inspire and drive results.
- Excellent communication stakeholder management and interpersonal skills.